TimeForce by Infinisource is a time and attendance software solution that helps schedule and track employees and accurately process payroll and is suitable for small businesses or a large enterprises.
It eliminates the risk of “time theft” and “buddy punching” while simultaneously reducing errors and potential overpayment. Users can collect employee time through several methods including time clocks, a Web browser or a cell phone or PDA. Users can also track time from multiple locations, like their home or second office.
With implementations at more than 46,000 companies, TimeForce is used by over a million employees. Infinisource provides on-site installation and an express implementation package, which includes two hours of training with a software expert or a full implementation solution that takes into account your company’s specific needs and policies. Online and on-site training courses are also available and is all backed by their Radical Service guarantee.
Arpita from Weekend Maids Referral Agency
Employees number: 11-50 employees
We use to rely on Excel sheets to keep track of time because we had only 2-3 employees when our company was small. Once we expanded and had 5 employees, it was very time consuming to keep track of each employee's arrival, departure, break time etc. Once we installed Time Force and set it up.... Time tracking was a breeze. It calculates Overtime and allows us to define rules as needed. It has the option to set rules for breaks, vacation days etc. It also allows us to make notes on days of absence so that we can keep a track record of an employee absence excuses.
You can see, who is in and get a status of all your employees in one snapshot. You can run various reports according to departments.This helps us create the schedule in each department separately. The report gives a very good view to display coverage of shifts.
There are some errors that keep popping. The customer service takes forever. We have to be on hold for a long time.
If you have more than 3 employees, this is a good software for time tracking.
Abbey from Especially for Pets
Employees number: 51-200 employees
We use this software at my work, and I have to say that it is slow and sometimes does not register punches when they are entered. It's really annoying to try to use it as anything other than a system used to track employee logins.
It is SUPER easy to setup and does an overall good job tracking punches.
It's not terribly well designed and can be annoying to use for any kind of scheduling.
Don't expect too much out of this program; if you use it simply for tracking punches, you won't be disappointed.
Kay from ImmunoReagents, Inc.
Employees number: 11-50 employees
too hard to navigate. I should not have to call every time I want to change something. It should be more intuitive. Can have mgmt sign off on and send to hr automatically.
Jennifer from Avalon Property Services
Specialty: Maintenance / Field Service
The people helping me with implementation have all been very friendly.
The time it has taken to implement has been quite lengthy, our needs are unique, i understand that, but i feel that the person in charge should be more proactive about helping us.
If you do not have a complicated scheduling/time keeping need, then this is a great company. Businesses with more intricate requirements show proceed with patience.
Neha from Themis Medicare
Easy to use time management software for employees. It helps with attendance data and reduce chance of getting wrong data. The software has a lot of options to manage the data easily and we can review historical data as well. The reporting is good and we review that with employees as needed.
The calendar feature looks old and can be improved with modern JQuery calendars.
To manage attendance, this software can be used by any organization. It does not cost much and helps out reviewing the data for HR and payroll management.
Vanessa from TS2 Consulting
Specialty: Recruiting Agency
The only reason I did not rank this product a 10 is because I have not used all of the other Employee time clocks out there, but Timeforce is pretty high up there in my book. I enjoy not having to stand at the front desk and check in, here I can log in from my computer with ease. The best aspect would definitely be the ability to actually view my previous clock-ins which gives me peace of mind.
If anything, I would say the private information that can be seen on the view screen but this can be simply adjusted in options.
Give Timeforce a go, it is very transparent and easy to use.
Paul from Geauga County JFS
Specialty: Recruiting Agency
TimeForce is easy to use and our transition to staff using it was relatively painless. TimeForce has pretty good technical support.
Sometimes the wait time for phone support can be lengthy. Some tech support staff are to aggressive with the changes they want to make to "fix the problem" and cause other issues.
The product has saved us work time when processing payroll.
Rocio from Utah Food Bank
Not a fan of the product at all! It sounded great with the sales pitch but once I actually delved into the system, it was a disappointment.
I was sold on this software by Qqest who use to be our payroll agency. I was disappointed with the program because the program came in a package with features I did not need nor use. I could not customize nor tailor these features at all. There are lots of bugs in the system and customer service seems to blame all on user error. I would not recommend this product.
Read reviews on this product and take them all with a grain of salt. Sales does a great job of selling the product but once you buy the product you're basically on your own.
JaNice from Cranney Farms
It is simple to use and I really like how if I am in a hurry I can add an employee with very little information and then go back later and add the detail. I always receive the best and fastest service from the start of every phone call to the end.
There are a couple minor things that I wish were more flexible, then again if my boss was more flexible it wouldn't be an issue :-)
This is my first job doing payroll, which is not my favorite, but by using the bio-metric time clocks with this software it has made tracking time a lot easier and more accurate.
Debbie from Dixon Public Schools
User friendly, easy to use, easy to read. Our employees have nice access to their information. Payroll reports are good. Great value for a cash strapped industry as well. Tech support is superior to other software support I have had to use.
Report to print feature is not quite what I would like. Small print on reports if in IE. Firefox is better but I don't like Firefox. Could be settings that I haven't figured out.
Check out other software features and you will see Time Force has better features at a great price.
Jeff from Google Search Tips
Specialty: Software / Technology
Really good time management and attendance tracking system. The way Calendar is set up, it looks really great! Easy can be accessed and managed.
Can think of any feature as of now. Most features works good.
Yes, I guess it's great tool and can be used by everyone.
LaLonde from KP Kabinets
Specialty: Construction / Contracting
I love the AWESOME help the Tech support advisers give at Infinisource, they are top notch!
It is a little difficult to set it up, in my opinion, you will need a walk-through.
Ask for help from the pros!from the get go. I believe this will save time for you and make it a bit easier on the technician that does help.
Jeannie from Signature Woodworking Inc
The software is easy to use and reports are easy to create.
Customer service. They will not provide any service unless you pay them first.
There are numerous other products out there that are less expensive with free customer support. Be sure you need all the functionality and prepare to pay for any support or upgrades.
Lisa from Compassionate Care Hospice
Caller ID feature of clock ins. Very easy to use, and follow the clock in procedure.
Unable to quickly see the notes to changes in EEs PTO/Sick time.
No webinars for teaching
Always call the tech department, they are wonderful in helping
David from Spartan Paving
Specialty: Construction / Contracting
This software has one merit... the security principals practiced are pentagon level. Your employees will have to type about 5 times the information into their phone or computer as they do to login to their online banking. I can login to my online banking app with about 20 key presses. This app requires more than 40. Passwords are enforced with a complexity that leads to numerous support calls for lost passwords. This would be well and good if the system actually allowed you to access some sort of sensitive data... however the mobile app allows you to punch in and out ONLY with no provision for actually seeing your recorded time. So yes, fort knox security principals that are so onerous your users will HATE you. The app existed in version 3.x before they added an option to save your login name and company id... I have typed my user name and company code hundreds of times during our roll out. This has been addressed now... in version 4. Think about that for a moment. Your company code is a random string your employees will need to remember. The format is X9999999 at least in our case. So yeah, tell your common laborer he must remember C4585209 or something similar to use your time clock... as well as his login name and password.
The software is at best broken. The development team are slightly above high school level. The support is non existent. You will be told they will fix it in the next version. The phone app does NOT work on all phones. The login screen is "cut off" on smaller screens and there is no way to swipe down to see the login button. No workaround exists as you cannot press the off screen button. NO support. The phone app also does not allow an employee to view their recorded hours. This leads to numerous punches as they believe it did work. Server connectivity issues are very common. Be prepared to "fix" timecards for employees every single day. The check stub viewing app, while integrated into the mobil app, requires the use of a completely different login and stupidly complex password. You WILL be getting calls every week when your employees get locked out because they forgot their password or used the punch login for the paystub side. When this happens, you cannot simply reset the password... no you must send them a system generated email and they have to go through the process of choosing a password and secret questions all over again. Again, I can get into my online banking software MUCH easier. If you expect this software to work with mobile employees think again. Unless they have access to an actual computer they will not be able to see their timecard or paystubs. Your employees WILL HATE YOU if you force them to use this. We are limping this pile of garbage software to the end of our construction season and migrating to a new solution over the winter break. We have lost employees because of this software. The software forces the employees mobile device to use "system time" which is good but it does NOT force the use of GPS when punching. An employee can simply turn off location services before he punches and you have no idea if he was sitting in bed or at the job site.
Find out EXACTLY what you need. If you have users that will punch into a computer terminal each time, software like this may work for you. If you have mobile users, make sure the app will work on ALL devices. Make sure its easy for a non savvy user. A guy who mans a shovel for a living may not be able to do what your IT staff can. Make sure you bring field users into the evaluation process and use your most difficult "old school" employee to do so. EXPECT your employees to try to cheat the system as well. Have some people try to cheat and see how easy it is. DO NOT let your IT staff and payroll department choose the software. EVALUATE the software on how easy it is for the USERS to work with. Your IT and payroll staff can be trained and really should already comprehend software like this. Your labor and common employee are going to be the problem.
Maria from Reliant Bank
Easy to log in and since there is no help or assistance available to the employee, it's probably good that it's fairly easy to figure out how to punch in and out.
Several of the action items appear to be links but when you click on them, you reach a page that doesn't exist.
There is no "Help" function for the employee. So, it's impossible to tell how to do things like enter a time manually. Then, it won't let you verify your time without having all of the in/out punches in the right place and time
It would be a good idea to have several of your employees actually use this system before you buy or commit. You will likely find that even if you have to pay a little bit more, you will be better served to go elsewhere.
Chris from CPS Houston
They tell you it will do a whole lot. They say they will do a whole lot. People have high expectations
The product is Alpha level software. Lots of bugs, support is lacking. If you are using to import to Quickbooks forget about them helping with it expect to be on the phone with Quickbooks support to troubleshoot there import.
Keep looking. Look at online reviews for a product. If it does not have at least 2 stars keep moving on. Don't expect a product to be perfect but at least look for somebody that tries to improve not just sell you 3 bags full and not deliver.
Hal from Karcher North America
Quick and Easy to use. Very simple to understand and record time off with.
Remembering the password each time you go to log on.
Would be good to compare this program to other similar programs to see how it matches up.
Michael from The Princeton Review
I like that it is simple to use - the design is straightforward.
Nothing really - it's pretty straightforward. Have used it for about a year now and like it.
Take some time to get to know the layout and all the options - then you'll really enjoy it!
Lesa from Northern Plains Railroad
Timeforce is a solid, web-based software solution for managing employee's time.
The reporting is lacking. I wish there was a report designer included, or available.
You need to be very specific in all the rules for reporting time. Implementation is key. Make sure your implementation manager stays on task to get your system set up correctly.