Cornerstone Growth Edition helps simplify performance reviews by offering a mobile-friendly, configurable interface that can be up and running in just a few hours.
Growth Edition automates performance reviews and encourages review completion with visual reviews that users can access on-the-go with their tablet, phone, or computer without needing to download separate mobile apps.
Growth Edition’s e-learning functionality helps users uncover skills gaps and assign and launch training courses to develop skills and build up a leadership pipeline.
Growth Edition’s dashboards, reports, and graphs allow users to review data to identify top performers, those that need improvement or additional training, identify skill gaps and support compensation and succession planning efforts.
Jacqueline from Satuit Technologies
Specialty: Software / Technology
Employees number: 1-50 Employees
It's one of the least expensive packages out there.
It's fine until you want to CHANGE ANYTHING, then good luck to you. Despite my college degree, I had no idea what the support guy was trying to tell me. It could be because you have to download a massive excel spreadsheet and work that sheet like crazy, even for a small edit. If I can see competencies and goals online, why is it so hard to simple add or delete them online? Or better still, why can't I tell customer support what I want and have them go in and make the change in two seconds? No, it's a 4 hour process: download, edit (if you're able to sort through the massive number of tabs), upload, review etc., creates too much room for error and way too many steps in this day and age. I don't recommend this product. Support tries to help, but they don't know how to SIMPLIFY for the basic end user.
Ask how editing/ making changes works. Ask if you can cancel anytime or get a refund if not happy.
Christian from Mission Bell
Employees number: 101-250 Employees
Cornerstone Performance is a module that can stand alone or integrate into their other products. This particular module works really well for organizational development and alignment. As in most organizations, getting end users to USE the technology is huge and Cornerstone has done a good job with their user interface. You have your competencies and your goals and a place to keep a development plan. 360s can be done easily. Finally, it has fantastic analytics. Once you start using the product for a couple of years, you can really analyze performance throughout the entire organization with solid data - which is usually lacking in performance appraisals. Overall, a useful tool for a learning organization.
Currently the platform is based on Flash technology which means the product is unusable on iPads. Further the User Experience is a little dated. Making changes in somewhat tedious as an administrator must e-mail changes to a specialist at Cornerstone via an excel spreadsheet (but they do have good customer service). Finally the competency library that comes with the product was developed by a company in New Zealand, so some of the competencies are not only outdated, but worded for folks who work in NZ.
I did my homework before selecting and demoed NUMEROUS vendors. I found Cornerstone was the easiest for end users to understand and integrate into their work life. It does well on the performance management side. If you are looking for more of the goal setting side, I would go with other products. But Cornerstone does strike a good balance between competencies and goals.
Wayne from Amazing.com
Specialty: Software / Technology
Employees number: 51-100 Employees
Graphical representation of employee ratings for company-wide comparison.
Easy to enter and evaluate review data.
Intuitive user interface for the most part.
Comprehensive functionality that covers all aspects of the process.
The limitation of self-management in the first year.
Some of the functions could be improved (ie., requests for 360 reviews).
Compared to other vendor solutions, Cornerstone was the best we found after reviewing demos of other leading solutions.
Troy from Oxiteno USA LLC
The product is amongst the easiest to use in the market and immediately adds value by simplifying the performance management process. Because of ease of use, it promotes a high adoption rate and users satisfaction. The vendor has been very responsive is resolving minor issues during the program's launch and has continued to provide excellent product support.
There are no major negative issues with this product or vendor.
Determine if the program will add value or is simply a must-do compliance system integral to other non-HR ERP systems. Will the program require significant training before launch? Will the product create value for your company and all users? Will it achieve high adoption and satisfaction rates from all users?
Sara from Drakes Supermarkets
Very simple for users to use.
Visually appealing with coloured gummi's etc. giving the perception of "fun".
Value for money in comparison to other systems.
Manager's comments box does not identify who the manager was who completed the review like the 360 comments box contains the reviewers email address.
No check box to confirm the meeting has been completed. A number of performance reviews were displaying self assessor and manager assessments 100% complete, however the manager hadn't actually sat down with the employee and held the meeting with them.
Senior management are very frustrated that they can't see the content of the performance reviews for the subordinates under their direct reports. e.g. Store Supervisor can see their direct reports who are Store Managers, but they want to be able to see the performance review content for Department Managers underneath the Store Manager.
Store Managers want to be able to see their whole store team on the Analysis tab rather than only employees with the same role type.
It is really simple to use which is fantastic for the retail industry where employees are not always highly educated or have highly competent computer skills to use complex systems
Kimberly from World 50
Cornerstone SMB is very responsive, love that I am not charged for simple changes and the tool is very user friendly.
minimal canned reports. documentation is not plentiful
i think it's great for a small organization with a fairly young population because it's so user friendly and the GUI is fun.
Maria from GrapeCity
Specialty: Software / Technology
It is user-friendly and easy to use for our employees. It works well for a smaller company (we have about 50 users currently) and seems to meet our performance management needs so far.
Customer service can sometimes be tough to go through if you are in the U.S., as they are located in Australia. I do wish there were more prompts and directions for employees on how exactly to set up goals, ratings, and development plans. We had to develop our own training presentation to along with the system which works fine, but it would be better if that information could be reinforced while the employees go in to the system to enter their information.
It depends on the size of your company and the familiarity your employees have with performance reviews. The system is easy to use, but if employees are not familiar with how to set up performance reviews, they may need additional guidance.
Jessica from Frontier Capital
I chose this software because I felt that it best illustrated what we were looking for in a performance management application. We wanted to be able to rate employees on performance in their current role, as well as be able to create goals to help them grow and develop. It is visual and metric based, so it satisfies both preferences. As part of the implementation, they provide you with a consultant - someone who has implemented and used the program before. This has been a huge benefit/resource for me during the process.
We have only just started implementing so I have not been able to find something that I don't like. It is almost completely open to customization, so making choices down to the color of the grid can seem unimportant.
There are so many different performance/talent management software programs out there. Demoing is so important to see how they really work and what works best for your organization. I found Cornerstone OnDemand before coming to Software Advice, but the fact that they also recommended it to me helped support my decision that it was the best option for my organization.
Rosie from RPI
The product allows us to keep track of goals and reviews without all the paper. The 360 tool is great. The customer support team can be helpful.
There are frequent issues with end users losing their data even after saving. A browser issues perhaps? Sometimes it's hard to connect with the support team.
I know that it's not as easy breezy as you might think from the sales team's presentation.
Ryann from The Lions Eye Institute
It's a highly visual product. The vendor is very communicative and helpful.
It is a rich program. If you are less familiar with performance management concepts, it may take more time to implement.
The price point may be a little higher than competitors, but you get what you pay for!
Justin from CarGroup
The cost is low, but we are canceling, as the value is not there.
The customer service and reliability of the product were awful. The web solution was down often.
Give it an extensive test drive before you buy. Trying uploading and changing content.
Ed from Price Kong & Company CPAs
Specialty: Accounting / CPA
The platform is mature and has all of the functionality that employers need to evaluate and develop staff. It's the most sophisticated product in its space. Other products that we have looked at as an alternative could not deliver the same functionality.
Customer support is very weak. We were unable to access the platform reliably. CSB did not appear to have the resources or will to correct the problem. In some cases, it would take multiple tries over a 1-2 hour period to access the system. It was never solved before our subscription expired.
Before May 2014, calls to the US help desk were answered with the response "no one is available to take your call, please call again or log a case". I complained to the point that they implemented a voicemail system.
Documentation on how to use the product is very weak. It requires a team of people who can dedicate substantial time learning how to use the product and developing internal documentation. It requires a dedicated help desk.
Implementation was slapdash. The trial period data was not purged from the system, and there was no evidence that the team that configured the system performed quality control on their work.
Have a dedicated team who will use the product extensively in the trial phase so that product documentation is well-established before contracting for a subscription. The support may be much higher during the testing phase because the company is sales-driven. They have every incentive to respond before the contract is written.
Allan from NBCOT
Takes some effort to set up, but once it's done, this product streamlines the generally burdensome annual review process.
It would be helpful as a manager to be able to set/amend goals for all employees downstream on the organizational chart (limits this access to direct reports only).
Check out the ability to do 360 level reviews. Easy and informative. Also, the review looks at personal and organizational level goals like teamwork and how well the employee lives and exhibits our corporate culture.
Mark from Local Capital IT
Date: November 2012
Cornerstone CSB has been a paramount part of the overhaul we are doing of our HR process. We purchased the platform 8 months ago, and have done a review cycle already with great success. The best thing I can say about Cornerstone CSB is the quality of the support service. They have been available to answer questions and help me configure and customize the system to my needs. I am an HR director, but the CEO and executive team in general were aware that reviews needed to be made functional in order to help increase revenue and hold on to good employees.