HireCentric Software


 

HireCentric is cloud-based recruitment management software for small and midsize businesses that offers applicant tracking, external job board posting, requisition management, reference checking tools and employee assessments within a suite.

HireCentric features applicant tracking which enables users to post job vacancies on social media and job portals. With the help of scoring and disqualification filters on screening questions, recruiters can filter out applications based on job-related questions.

HireCentic also features embedded employee behavioral assessments and integrations with cognitive tests, job skill tests and other assessments. HireCentric can send automated emails to references, as well as launch background check requests to applicants via a bi-directional integration with a trusted provider.

HireCentric also integrates with ExactHire’s onboarding software, OnboardCentric, which allows users to manage documentation for new hires and supports e-signatures. HireCentric users can prompt OnboardCentric users to complete an employee’s profile that has been partially auto-populated using data from HireCentric.

 

HireCentric - Begin application
 
  • HireCentric - Begin application
    Begin application
  • HireCentric - Job listings
    Job listings
  • HireCentric - Employment application
    Employment application
  • HireCentric - Applicant dashboard
    Applicant dashboard
  • HireCentric - Reporting and analytics
    Reporting and analytics
  • HireCentric - Mobile-friendly
    Mobile-friendly
Supported Operating System(s):
Web browser (OS agnostic)

33 Reviews of HireCentric

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Don from Evansville Vanderburgh Public Library
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Our applicant review process improved ten fold by converting to HireCentric.

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Functionality

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Value for Money

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Faster turn around on hiring by streamlining the application process directly to the managers.

Pros

I love how easy it is to post new jobs and review applicants. We have been able to streamline the process so applications go straight to the hiring manager. This cut down work time in HR by eliminating the need to print and send applications via inter office mail to the managers for review.

Cons

The reporting is a challenge sometimes. I would like to see more customizable reports rather than just the static reports that already exist.

Review Source: Capterra
 

Jamie from Evansville Vanderburgh Public Library
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Using HireCentric for employment applications has made our applicant review process so easy!

Ease-of-use

Functionality

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By taking a layer out of the process by removing the middle person from printing and forwarding all the applications to each manager we have a faster and easier application review now.

Pros

I love the ease of posting new available positions. We use a template for the basic position and then add the location to the posting. We are able to customize the applications with particular questions for the applicant based on that particular job and can send the applications among different managers that may be involved in the hiring process. I also like that we can see each position an applicant has applied for an read what notes that hiring manager left.

Cons

The reporting can sometimes be a challenge to get exactly what I am looking for but most of the time I get what I need from it.

Review Source: Capterra
 

Michael from Peak Community Services

February 2018

February 2018

Very helpful anytime I need assistance.

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Pros

Easy to use, simple format, good tracking of the traffic to site. I am able to quickly teach new users on the key elements of the software.

Cons

Not able to post in multiple cities from one job listing. Would like more control to alter the appearance of the page, versus needing to contact support.

Review Source: Capterra
 

Grace from Physician Office Partners
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

Overall, Exacthire is a basic ATS.

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Pros

I like that the jobs that I post go directly to multiple external hiring websites just as any ATS would.

Cons

The ATS will not let me search by applicant. I will type in the applicants name exactly as it appears on the application and it will say no results found. Then I will go into the job that the candidate applied for and there they are. I have played around with all of the filters and have come to the conclusion that the hard coding must be wrong. I have brought this to the attention of Exacthire and nothing has been resolved.

Review Source: Capterra
 

Lindsey from Hillcrest Youth Services
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

Amazing customer service & easy implementation process

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More applications due to the ease of use for applicants. Our old system had a lot of issues causing applicants to stop the application process and never apply.

Pros

The cost, the customer service we receive, and the ease of use of the system for admins and managers.

Cons

I have not ran across anything that I don't really like at this point. I do wish we could schedule interviews via exact hire and they would be put on our calendars.

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: February 2018

February 2018

 

Lindsey, we're so glad that you've had a great experience with our implementation and ongoing support, specifically! Thanks for sharing that you have realized an increase in application conversions since switching to our applicant-friendly HireCentric ATS from your old applicant tracking system, too.

 

Sue from Monsma Marketing Corporation
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Excellent ATS!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

It's easy to use, the support staff is very helpful, set up and implementation is very easy, easy to add sources for recruiting.

Cons

If I had to pick something, I'd say that getting into the reporting can take a little getting used to.

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: October 2017

October 2017

 

Sue, thank you for taking time to share your HireCentric applicant tracking system user experience - we're so glad to hear that it is going well!

 

Aliyah from Tijuana Flats Tex-Mex
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

I use HireCentric daily and I think it is super efficient in recruiting on a large scale.

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Functionality

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Value for Money

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Pros

The functionality is super user friendly and customer support is usually good about getting back in a timely manner depending on the issue.

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: July 2017

July 2017

 

Aliyah, thanks so much for taking the time to share your thoughts about using HireCentric ATS and working with the ExactHire support team. We appreciate it and are glad that you enjoy using the tool!

 

Kristie from VeriFacts Automotive

May 2017

May 2017

HireCentric is a great value, giving us a lot for one low price.

Ease-of-use

Functionality

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Value for Money

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Pros

HireCentric provides us with multiple functionalities at a price tailored to fit our budget. We have lowered our recruiting costs, while increasing not only the number of new hires, but in their quality as well. I can post our jobs to multiple boards with one click and better reach the target niche I was struggling to find before. My company is virtual and spread across the country, so this allows us to easily share notes about applicants at different stages in the interview process. The Applicant Tracking System piece has made my job much easier.

Cons

My only request/advice for ExactHire with their HireCentric service is to give us an app! As much as I am out and about or traveling for work, an app I can better navigate the site from my phone would be a huge benefit.

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: May 2017

May 2017

 

Thanks for your review, Kristie - we appreciate your comments and suggestion!

 

Sierra from Opportunities for Positive Growth, Inc.

November 2016

November 2016

Great Service. Great Value.

Ease-of-use

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We have been every happy with the service the Exact Hire team has provided us. It has been a pleasure working with them.

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: November 2016

November 2016

 

Sierra, thanks for taking time to share your thoughts!

 

Beth from Pathway Health

November 2016

November 2016

Great System

Ease-of-use

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the build your own report is kind of confusing. I wish I would have had more one on one training. I am fine now. Because I have never used an applicant tracking tool... in the beginning it was confusing.

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: November 2016

November 2016

 

Beth, thanks for taking time to review our HireCentric ATS! If you decide you'd still like some additional training on using the Report Builder feature, please feel free to reach out to our support team and/or peruse our Knowledge Base for our "Working with Report Builder" tip sheet.

 

Molly from Walker Information

November 2016

November 2016

Perspective from an HR Admin. Asst.

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Excellent tech support. The staff responds immediately and in terms I understand.

The tool itself could use some fine tweaking. We've had issues/concerns over formatting using cut/paste with Word. What we see doesn't always appear as the same when posted out to colleges (missing bullet points, line spacing, etc.).

Creating a new job template should be one in the same with creating a new job posting (too many steps to posting a job). Should be able to cut and paste a job, create the custom questions, see a preview prior to posting (which HireCentric does not allow you to do), determine where you want it posted and then go. I always have to log into our website after posting and take a quick check to ensure formatting is correct.

I'd like to see the Notes section capture more content of email communications.

Searching for an applicant's resume should be easier. When I'm finished I should be able to go back to the home page, but rather it gives me the option of closing the screen and return to the previous page, but that never happens. It then takes me entirely out of HireCentric so I end up logging back in.

I have yet to figure out (much less use) the purpose of the Spotlight tool. We don't use the "generate a link" option.

I do like the fact that their team will post to a limited number of colleges/universities. This is a huge time saver for me (even though it might be posted a couple days later.)
I do like the ease of knowing if I've sent an applicant a request to complete the remaining portions of the application just by looking at the icons.
I do like the reference links if I'm in a jam.
I miss seeing the colored picture icons.
I do like the ease of creating customized questions.
I appreciate the fact that I can request a background check in one easy sweep.
I do like the established templates (e.g., asking a candidate at the beginning of a background check, thanking them for their interest in employment, etc.).
And I give the tech support team an A+ for always answering the silliest of my questions.

Thank you for asking for our feedback.

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: November 2016

November 2016

 

Molly, thanks for taking so much time to share your insight--we appreciate it! To address many of your points, I wanted to make sure you were aware of the following: 1) in order to have job description formatting on point, it's important to strip the formatting out of the Word doc. or PDF before pasting it into the ATS--check out our knowledge base tip sheet on this topic; 2) you actually can create a new job listing using an old job listing and skip the job template part of the process; 3) the "email history" section of the "Notes & History" tab of the applicant record does capture outgoing email messages sent from the ATS; and, 4) we'd be happy to discuss the resume search workflow with you if you're still having issues--there may be a better way to accomplish what you are describing and you shouldn't be getting kicked out of the system. Thank you for so many positive comments describing the features that you enjoy as well...especially the A+ to our tech team!

 

Cassie from Select OrthoDME Solutions
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Select Ortho's review of ExactHire

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Anytime I need assistance or contact support I am helped efficiently and effectively. the ATS interface is easy to navigate and provides nice features. HireCentric provides an affordable and efficient product.

Pros

Ease of use. The customer service.

Cons

Wish there were more robust onboarding features.

Advice to Others

Keep up the good work!

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: November 2016

November 2016

 

Cassie, thanks for taking time to share your insight about using HireCentric! We're glad you find it easy to use. By the way, we actually have an onboarding software platform that you can add on to HireCentric. I'm confident you'll find its feature set quite robust. We'll have someone from the team reach out to you soon with more information.

 

Lisa from Trends International LLC
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2016

November 2016

New HireCentric user

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I've been using HireCentric for around 4 months. It takes a while to get to know your way around in the software. They do have videos and links to go find answers for yourself, but we are so busy I dont have time to go find the answers. We love being able to have job related questions, and ratings for the questions. I love the hiring managers being able to go into the system to review the data and their ability to mark which are qualified, not qualified, wanting to call, etc.

Pros

I like being able to ad job specific questions. I also like being able to label where the job is in the hiring level. I love having all the data in the software to come back to review without going to paper resumes.

Cons

The software is hard to learn how to maneuver around in. They have tutorials and videos to go find answers for yourself but I dont have time to stop posting a job and go look for a quick answer I am trying to find.

Advice to Others

It needs the ability to post in multiple cities without posting individual ads. We had a job that could be worked from four different cities but it was only one job, but we had to list it 4 times, one per city. It caused a lot of problems in our office and in the field because employees started wondering what was going on.

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: November 2016

November 2016

 

We appreciate your candid feedback, Lisa, as well as the fact that you called out the availability of our knowledge base which includes training tip sheets, tutorials and videos--all searchable by keyword. It's great to hear that you and your hiring managers are making good use of the scoring filters on job-specific screening questions, too. If you feel like you could use a refresher training with our Client Services staff to get more comfortable with certain parts of the interface, just let them know and they'd be happy to schedule a video conference session with you.

 

Karen from CIS Management Inc
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Director of Human Resources

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This is a good program. I think there are features I am not utilizing. I could probably use a re-fresher on updates since I began using the product.

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: November 2016

November 2016

 

We appreciate you taking the time to review our ATS, Karen. If you would like to have a refresher training to go over some of the more robust features then our Client Services support team would be happy to schedule a session with you--just let us know if you would like to do so.

 

Alona from BEAN LLC

October 2016

October 2016

Easy to use and cost effective

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I really enjoy HireCentric. The system is easy to use and cost effective. It also has the ability to customize the system to suit our needs.

Pros

ability to customize and simplicity

Cons

I would love to have even more customization, like reason's for waivers, options on background check providers and integrations.

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: November 2016

November 2016

 

We're happy to hear that you are enjoying your experience with HireCentric, Alona! Please note that we're continuously exploring integrations with other partners. If you have additional ideas/feedback on that front, please don't hesitate to contact Client Services to share your preferences so that we may consider them for the product development road map. Thanks again!

 

Traci from RYZE Claim Solutions
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

Hirecentric

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The ease of use of the program is better than any of the ATS's we have used In the past and the customer service is both helpful and friendly.

Pros

Ease of use

Advice to Others

I appreciate the notes section when there are multiple HR employees working in the same ATS.

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: November 2016

November 2016

 

Thanks for your input, Traci, and glad you are able to take advantage of the applicant record notes section!

 

Mindy from Wabash Valley Power Association
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

User Friendly & A Great Value!

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The system is user friendly and the customer support is excellent! I have been very pleased with the HireCentric product.

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: November 2016

November 2016

 

So glad you are enjoying your experience with HireCentric, Mindy!

 

Kelsey from Rally House
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

Great bang for your buck!

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As a company that has over 50 retail locations, HireCentric offers the ease of multiple Manager accounts to track applications. Visually the site is very user friendly and does not complicate the process. Mass emails, unlimited postings, and unlimited user accounts are my favorite features. Also, the one on one customer support we receive is timely and tailored exactly to our needs, we talk to the same Rep every time! We have seen an increase in our Indeed applications which has helped us get connected with some of our best candidates. We are very happy with HireCentric!

Pros

-Unlimited Postings
-Connected to Indeed
-Unlimited Accounts
-One on one customer service with the same Rep
-Customization of applications per posting

Cons

-Refreshing the postings weekly to keep fresh

Advice to Others

Great for multi unit companies!

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: November 2016

November 2016

 

Kelsey, thanks for your detailed comments--much appreciated! We're glad that your organization, with many locations, is able to take full advantage of HireCentric's unlimited user seats and job postings. We're happy that our close-knit, U.S.-based Client Services team can deliver a highly personal service experience to you, too. Regarding your comment about refreshing job postings on a weekly basis (rather than monthly), we intentionally do monthly because of past experience with the quality assurance teams of free 3rd party job boards blacklisting employers that tried to "game" the system by re-pushing jobs too frequently in order to get a more recent job start date listed. Therefore, our monthly push frequency is a protective measure for our clients to ensure that they continue to take advantage of being included in free job listings offered by third party job boards. If you have any other questions about this, please don't hesitate to contact our Client Services team.

 

Holly from Endeavor Robotics
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

HireCentric-Great product for the price!

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HireCentric has been a great option for us being a smaller company, but needs to be compliant for Affirmative Action and EEOC reporting. The system is easy to use and the customer service of the team is amazing. The set up of the system was quick and easy--we were functioning within a few weeks of the contract being signed. They are responsive and open to hearing opinions of the user. I feel like I get 1:1 attention from the customer service team.

Pros

Easy to implement/quick turnaround to get running on it. Very user friendly. Able to post on the free sites.

Cons

There is room to enhance some of the functionality when reviewing resumes and moving candidates through the workflow. There could be a separate field for disposition reason instead of it being all in one list.

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: November 2016

November 2016

 

Thanks for your comments and feedback, Holly. We appreciate you noting that we focus on serving small- and medium-sized employers...many of which must incorporate compliance reporting into the recruiting mix for the first time as they grow. Because our feature development is largely driven by customer feedback, please let us know if you have specific ideas on assigning applicant status dispositions by contacting our Client Services team. They'd be happy to discuss it with you if you'd like. Thanks!

 

Hannah from R+L Global Logistics
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

Pretty Easy to use.

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Hirecentric is a pretty easy recruiting tool to use. Their customer support is great, I have emailed them on a couple of occasions and have gotten feedback fairly quickly with solutions to my problems.

Pros

The simplicity of this tool.

Cons

You are limited to what you can do, sometimes can seem outdated.

Advice to Others

Change the font for the email templates to a more formal font.

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: November 2016

November 2016

 

Hannah, thanks for noting your experience with our customer support staff. Please don't hesitate to contact our team if you have any suggestions for improvement--much of our product development road map is based on ideas from current clients.

 
 
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