HireCentric is cloud-based recruitment management software for small and midsize businesses that offers applicant tracking, external job board posting, requisition management, reference checking tools and employee assessments within a suite.

HireCentric features applicant tracking which enables users to post job vacancies on social media and job portals. With the help of scoring and disqualification filters on screening questions, recruiters can filter out applications based on job-related questions.

HireCentic also features embedded employee behavioral assessments and integrations with cognitive tests, job skill tests and other assessments. HireCentric can send automated emails to references, as well as launch background check requests to applicants via a bi-directional integration with a trusted provider.

HireCentric also integrates with ExactHire’s onboarding software, OnboardCentric, which allows users to manage documentation for new hires and supports e-signatures. HireCentric users can prompt OnboardCentric users to complete an employee’s profile that has been partially auto-populated using data from HireCentric.



36 Reviews of HireCentric

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 36 reviews

July 2018

Kyle from Mitsubishi Turbocharger & Engine America

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

It's an excellent TMS system

Pros

Ease of use, easy to customize, good customer support, good value for the money, easy to learn, ability to expand into other areas of the system

Cons

I don't know that I have found any "cons"

Response from ExactHire of ExactHire

Replied July 2018

Kyle, we're so glad that you are enjoying your use of HireCentric ATS! It's great to hear that you find it easy to use and customize, and that our customer support experience has been positive for you.

February 2018

Marla from BSM Consulting

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2018

No more stacks of resumes and Post It Notes!

Pros

Having used ExactHire now for nearly four years, I can barely fathom how things worked in *the old days. We have adapted the platform to fit our recruiting department needs and have had sensational results. The ability to easily track multiple job postings, as well as each candidates' progress through the process - without a single email, notepad, or Post It Note - is phenomenal. We currently have 30 positions posted across the U.S., for which there are 8 recruiters on my team. The ease of organization of data is invaluable. Having our own proprietary, personally-branded career center where applicants come to review the post and apply, has increased our value proposition exponentially. The ability to communicate with applicants via email, right from within the system, saves us an incredible amount of time due to the flexibility and automation components. Above all else, the Customer Support team is by far the best in the software support business. Customer reps are highly responsive (as in, within minutes) to every support request. Rep has taken the time to coach me on key features as well provided insight on the tricky in's and out's of compliant job applications. Rep and I have such a great rapport its like working with a friend. For the price point, it is an incredible value, and it has changed the landscape of what I do on a daily basis. We could not do what we do, without ExactHire.

Cons

It is hard to find a con, honestly. I would have to go out on a limb and say that creating a custom report is probably where I struggle the most - but there are so many pre-populated report templates that this isn't a major issue. It will take a few attempts to understand/master the formatting of a job post (HTML is running in the background), but once we crossed this hurdle we now have GREAT looking job posts every time.

Response from ExactHire of ExactHire

Replied February 2018

Marla, so glad to see that you're having such a positive experience with HireCentric applicant tracking software! Thank you for taking time to share all the highlights of what you appreciate about our software. Additionally, if you ever need a custom report refresher from our support team to better understand how to use the Report Builder tool, then please don't hesitate to contact us at support@exacthire.com. Thanks!

February 2018

Marty from Community Dental Partners

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2018

Easy to use and get great candidates.

Really easy software to use and great for job postings. You can set up new ones or copy old ones to use over again with minimal changes.

Pros

Very easy to set up new job postings. We use it for almost all of our jobs. Iit very useful in getting our jobs posted. The software is easy to use and easy to copy an old job posting to make new ones. It is probably one of the most user friendly software around.

Response from ExactHire of ExactHire

Replied February 2018

Marty, thanks for your review and we're glad to hear that you find HireCentric ATS so easy to use when it comes to setting up job postings.

February 2018

Don from Evansville Vanderburgh Public Library

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Our applicant review process improved ten fold by converting to HireCentric.

Faster turn around on hiring by streamlining the application process directly to the managers.

Pros

I love how easy it is to post new jobs and review applicants. We have been able to streamline the process so applications go straight to the hiring manager. This cut down work time in HR by eliminating the need to print and send applications via inter office mail to the managers for review.

Cons

The reporting is a challenge sometimes. I would like to see more customizable reports rather than just the static reports that already exist.

Response from ExactHire of ExactHire

Replied February 2018

Hi Don, thanks so much for reviewing our HireCentric ATS! We appreciate your kind words! If our Client Services team can help you better understand how to use the Report Builder tool to develop any specific reports you are needing, please don't hesitate to contact us at support@exacthire.com. The Report Builder tool allows users to build and save their own custom reports for on-demand future use.

February 2018

Jamie from Evansville Vanderburgh Public Library

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2018

Using HireCentric for employment applications has made our applicant review process so easy!

By taking a layer out of the process by removing the middle person from printing and forwarding all the applications to each manager we have a faster and easier application review now.

Pros

I love the ease of posting new available positions. We use a template for the basic position and then add the location to the posting. We are able to customize the applications with particular questions for the applicant based on that particular job and can send the applications among different managers that may be involved in the hiring process. I also like that we can see each position an applicant has applied for an read what notes that hiring manager left.

Cons

The reporting can sometimes be a challenge to get exactly what I am looking for but most of the time I get what I need from it.

Response from ExactHire of ExactHire

Replied February 2018

Jamie, we appreciate the level of detail you shared about what you enjoy about HireCentric ATS, and we're so glad that it has made your applicant screening process easy! If our Client Services team can help you develop any specific reports you are needing, please don't hesitate to contact us at support@exacthire.com. We're always happy to show clients how best to use the available Report Builder tool to build and save their own custom report links for on-demand future use.

February 2018

Michael from Peak Community Services

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2018

Very helpful anytime I need assistance.

Pros

Easy to use, simple format, good tracking of the traffic to site. I am able to quickly teach new users on the key elements of the software.

Cons

Not able to post in multiple cities from one job listing. Would like more control to alter the appearance of the page, versus needing to contact support.

Response from ExactHire of ExactHire

Replied February 2018

Michael, we appreciate your review response for HireCentric ATS, and are glad that you find the system easy to use and effective. As you may already know, we do occasionally run into requests for the ability to assign a single job listing to multiple cities; however, in order to maintain our integrations with certain 3rd party job boards (and their requirements for a single city location per job), we have maintained our requirement for one location per job listing, as well. Please keep the ideas coming though, as our product development road map is heavily influenced by customer suggestions.

February 2018

Grace from Physician Office Partners

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

1 of 5

February 2018

Overall, Exacthire is a basic ATS.

Pros

I like that the jobs that I post go directly to multiple external hiring websites just as any ATS would.

Cons

The ATS will not let me search by applicant. I will type in the applicants name exactly as it appears on the application and it will say no results found. Then I will go into the job that the candidate applied for and there they are. I have played around with all of the filters and have come to the conclusion that the hard coding must be wrong. I have brought this to the attention of Exacthire and nothing has been resolved.

Response from ExactHire of ExactHire

Replied February 2018

Grace, thank you for your candor and I'm sorry you've been having difficulties with applicant search. If you haven't already, when searching for a candidate's name, please be sure to use either the First Name or Last Name search filter option depending on which is appropriate (rather than the Keyword filter, for example) to ensure success. If you have taken this specific approach without success, our Client Services team would be happy to investigate and they may be contacted at support@exacthire.com.

February 2018

Lindsey from Hillcrest Youth Services

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2018

Amazing customer service & easy implementation process

More applications due to the ease of use for applicants. Our old system had a lot of issues causing applicants to stop the application process and never apply.

Pros

The cost, the customer service we receive, and the ease of use of the system for admins and managers.

Cons

I have not ran across anything that I don't really like at this point. I do wish we could schedule interviews via exact hire and they would be put on our calendars.

Response from ExactHire of ExactHire

Replied February 2018

Lindsey, we're so glad that you've had a great experience with our implementation and ongoing support, specifically! Thanks for sharing that you have realized an increase in application conversions since switching to our applicant-friendly HireCentric ATS from your old applicant tracking system, too.

October 2017

Sue from Monsma Marketing Corporation

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

Excellent ATS!

Pros

It's easy to use, the support staff is very helpful, set up and implementation is very easy, easy to add sources for recruiting.

Cons

If I had to pick something, I'd say that getting into the reporting can take a little getting used to.

Response from ExactHire of ExactHire

Replied October 2017

Sue, thank you for taking time to share your HireCentric applicant tracking system user experience - we're so glad to hear that it is going well!

June 2017

Aliyah from Tijuana Flats Tex-Mex

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

June 2017

I use HireCentric daily and I think it is super efficient in recruiting on a large scale.

Pros

The functionality is super user friendly and customer support is usually good about getting back in a timely manner depending on the issue.

Response from ExactHire of ExactHire

Replied July 2017

Aliyah, thanks so much for taking the time to share your thoughts about using HireCentric ATS and working with the ExactHire support team. We appreciate it and are glad that you enjoy using the tool!

May 2017

Kristie from VeriFacts Automotive

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2017

HireCentric is a great value, giving us a lot for one low price.

Pros

HireCentric provides us with multiple functionalities at a price tailored to fit our budget. We have lowered our recruiting costs, while increasing not only the number of new hires, but in their quality as well. I can post our jobs to multiple boards with one click and better reach the target niche I was struggling to find before. My company is virtual and spread across the country, so this allows us to easily share notes about applicants at different stages in the interview process. The Applicant Tracking System piece has made my job much easier.

Cons

My only request/advice for ExactHire with their HireCentric service is to give us an app! As much as I am out and about or traveling for work, an app I can better navigate the site from my phone would be a huge benefit.

Response from ExactHire of ExactHire

Replied May 2017

Thanks for your review, Kristie - we appreciate your comments and suggestion!

November 2016

Sierra from Opportunities for Positive Growth, Inc.

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2016

Great Service. Great Value.

We have been every happy with the service the Exact Hire team has provided us. It has been a pleasure working with them.

Response from ExactHire of ExactHire

Replied November 2016

Sierra, thanks for taking time to share your thoughts!

November 2016

Beth from Pathway Health

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2016

Great System

the build your own report is kind of confusing. I wish I would have had more one on one training. I am fine now. Because I have never used an applicant tracking tool... in the beginning it was confusing.

Response from ExactHire of ExactHire

Replied November 2016

Beth, thanks for taking time to review our HireCentric ATS! If you decide you'd still like some additional training on using the Report Builder feature, please feel free to reach out to our support team and/or peruse our Knowledge Base for our "Working with Report Builder" tip sheet.

November 2016

Molly from Walker Information

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2016

Perspective from an HR Admin. Asst.

Excellent tech support. The staff responds immediately and in terms I understand. The tool itself could use some fine tweaking. We've had issues/concerns over formatting using cut/paste with Word. What we see doesn't always appear as the same when posted out to colleges (missing bullet points, line spacing, etc.). Creating a new job template should be one in the same with creating a new job posting (too many steps to posting a job). Should be able to cut and paste a job, create the custom questions, see a preview prior to posting (which HireCentric does not allow you to do), determine where you want it posted and then go. I always have to log into our website after posting and take a quick check to ensure formatting is correct. I'd like to see the Notes section capture more content of email communications. Searching for an applicant's resume should be easier. When I'm finished I should be able to go back to the home page, but rather it gives me the option of closing the screen and return to the previous page, but that never happens. It then takes me entirely out of HireCentric so I end up logging back in. I have yet to figure out (much less use) the purpose of the Spotlight tool. We don't use the "generate a link" option. I do like the fact that their team will post to a limited number of colleges/universities. This is a huge time saver for me (even though it might be posted a couple days later.) I do like the ease of knowing if I've sent an applicant a request to complete the remaining portions of the application just by looking at the icons. I do like the reference links if I'm in a jam. I miss seeing the colored picture icons. I do like the ease of creating customized questions. I appreciate the fact that I can request a background check in one easy sweep. I do like the established templates (e.g., asking a candidate at the beginning of a background check, thanking them for their interest in employment, etc.). And I give the tech support team an A+ for always answering the silliest of my questions. Thank you for asking for our feedback.

Response from ExactHire of ExactHire

Replied November 2016

Molly, thanks for taking so much time to share your insight--we appreciate it! To address many of your points, I wanted to make sure you were aware of the following: 1) in order to have job description formatting on point, it's important to strip the formatting out of the Word doc. or PDF before pasting it into the ATS--check out our knowledge base tip sheet on this topic; 2) you actually can create a new job listing using an old job listing and skip the job template part of the process; 3) the "email history" section of the "Notes & History" tab of the applicant record does capture outgoing email messages sent from the ATS; and, 4) we'd be happy to discuss the resume search workflow with you if you're still having issues--there may be a better way to accomplish what you are describing and you shouldn't be getting kicked out of the system. Thank you for so many positive comments describing the features that you enjoy as well...especially the A+ to our tech team!

November 2016

Cassie from Select OrthoDME Solutions

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

November 2016

Select Ortho's review of ExactHire

Anytime I need assistance or contact support I am helped efficiently and effectively. the ATS interface is easy to navigate and provides nice features. HireCentric provides an affordable and efficient product.

Pros

Ease of use. The customer service.

Cons

Wish there were more robust onboarding features.

Response from ExactHire of ExactHire

Replied November 2016

Cassie, thanks for taking time to share your insight about using HireCentric! We're glad you find it easy to use. By the way, we actually have an onboarding software platform that you can add on to HireCentric. I'm confident you'll find its feature set quite robust. We'll have someone from the team reach out to you soon with more information.

November 2016

Lisa from Trends International LLC

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

2 of 5

Functionality

4 of 5

November 2016

New HireCentric user

I've been using HireCentric for around 4 months. It takes a while to get to know your way around in the software. They do have videos and links to go find answers for yourself, but we are so busy I dont have time to go find the answers. We love being able to have job related questions, and ratings for the questions. I love the hiring managers being able to go into the system to review the data and their ability to mark which are qualified, not qualified, wanting to call, etc.

Pros

I like being able to ad job specific questions. I also like being able to label where the job is in the hiring level. I love having all the data in the software to come back to review without going to paper resumes.

Cons

The software is hard to learn how to maneuver around in. They have tutorials and videos to go find answers for yourself but I dont have time to stop posting a job and go look for a quick answer I am trying to find.

Response from ExactHire of ExactHire

Replied November 2016

We appreciate your candid feedback, Lisa, as well as the fact that you called out the availability of our knowledge base which includes training tip sheets, tutorials and videos--all searchable by keyword. It's great to hear that you and your hiring managers are making good use of the scoring filters on job-specific screening questions, too. If you feel like you could use a refresher training with our Client Services staff to get more comfortable with certain parts of the interface, just let them know and they'd be happy to schedule a video conference session with you.

November 2016

Karen from CIS Management Inc

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Customer support

4 of 5

Functionality

3 of 5

November 2016

Director of Human Resources

This is a good program. I think there are features I am not utilizing. I could probably use a re-fresher on updates since I began using the product.

Response from ExactHire of ExactHire

Replied November 2016

We appreciate you taking the time to review our ATS, Karen. If you would like to have a refresher training to go over some of the more robust features then our Client Services support team would be happy to schedule a session with you--just let us know if you would like to do so.

October 2016

Alona from BEAN LLC

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2016

Easy to use and cost effective

I really enjoy HireCentric. The system is easy to use and cost effective. It also has the ability to customize the system to suit our needs.

Pros

ability to customize and simplicity

Cons

I would love to have even more customization, like reason's for waivers, options on background check providers and integrations.

Response from ExactHire of ExactHire

Replied November 2016

We're happy to hear that you are enjoying your experience with HireCentric, Alona! Please note that we're continuously exploring integrations with other partners. If you have additional ideas/feedback on that front, please don't hesitate to contact Client Services to share your preferences so that we may consider them for the product development road map. Thanks again!

October 2016

Traci from RYZE Claim Solutions

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

Hirecentric

The ease of use of the program is better than any of the ATS's we have used In the past and the customer service is both helpful and friendly.

Pros

Ease of use

Response from ExactHire of ExactHire

Replied November 2016

Thanks for your input, Traci, and glad you are able to take advantage of the applicant record notes section!

October 2016

Mindy from Wabash Valley Power Association

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2016

User Friendly & A Great Value!

The system is user friendly and the customer support is excellent! I have been very pleased with the HireCentric product.

Response from ExactHire of ExactHire

Replied November 2016

So glad you are enjoying your experience with HireCentric, Mindy!