HireCentric Software


 

HireCentric is cloud-based recruitment management software for small and midsize businesses that offers applicant tracking, external job board posting, requisition management, reference checking tools and employee assessments within a suite.

HireCentric features applicant tracking which enables users to post job vacancies on social media and job portals. With the help of scoring and disqualification filters on screening questions, recruiters can filter out applications based on job-related questions.

HireCentic also features embedded employee behavioral assessments and integrations with cognitive tests, job skill tests and other assessments. HireCentric can send automated emails to references, as well as launch background check requests to applicants via a bi-directional integration with a trusted provider.

HireCentric also integrates with ExactHire’s onboarding software, OnboardCentric, which allows users to manage documentation for new hires and supports e-signatures. HireCentric users can prompt OnboardCentric users to complete an employee’s profile that has been partially auto-populated using data from HireCentric.

 

HireCentric - Begin application
 
  • HireCentric - Begin application
    Begin application
  • HireCentric - Job listings
    Job listings
  • HireCentric - Employment application
    Employment application
  • HireCentric - Applicant dashboard
    Applicant dashboard
  • HireCentric - Reporting and analytics
    Reporting and analytics
  • HireCentric - Mobile-friendly
    Mobile-friendly
Supported Operating System(s):
Web browser (OS agnostic)

26 Reviews of HireCentric

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Sue from Monsma Marketing Corporation
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Excellent ATS!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's easy to use, the support staff is very helpful, set up and implementation is very easy, easy to add sources for recruiting.

Cons

If I had to pick something, I'd say that getting into the reporting can take a little getting used to.

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: October 2017

October 2017

 

Sue, thank you for taking time to share your HireCentric applicant tracking system user experience - we're so glad to hear that it is going well!

 

Aliyah from Tijuana Flats Tex-Mex
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

I use HireCentric daily and I think it is super efficient in recruiting on a large scale.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

The functionality is super user friendly and customer support is usually good about getting back in a timely manner depending on the issue.

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: July 2017

July 2017

 

Aliyah, thanks so much for taking the time to share your thoughts about using HireCentric ATS and working with the ExactHire support team. We appreciate it and are glad that you enjoy using the tool!

 

Kristie from VeriFacts Automotive

May 2017

May 2017

HireCentric is a great value, giving us a lot for one low price.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Pros

HireCentric provides us with multiple functionalities at a price tailored to fit our budget. We have lowered our recruiting costs, while increasing not only the number of new hires, but in their quality as well. I can post our jobs to multiple boards with one click and better reach the target niche I was struggling to find before. My company is virtual and spread across the country, so this allows us to easily share notes about applicants at different stages in the interview process. The Applicant Tracking System piece has made my job much easier.

Cons

My only request/advice for ExactHire with their HireCentric service is to give us an app! As much as I am out and about or traveling for work, an app I can better navigate the site from my phone would be a huge benefit.

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: May 2017

May 2017

 

Thanks for your review, Kristie - we appreciate your comments and suggestion!

 

Sierra from Opportunities for Positive Growth, Inc.

November 2016

November 2016

Great Service. Great Value.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support

We have been every happy with the service the Exact Hire team has provided us. It has been a pleasure working with them.

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: November 2016

November 2016

 

Sierra, thanks for taking time to share your thoughts!

 

Molly from Walker Information

November 2016

November 2016

Perspective from an HR Admin. Asst.

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Excellent tech support. The staff responds immediately and in terms I understand.

The tool itself could use some fine tweaking. We've had issues/concerns over formatting using cut/paste with Word. What we see doesn't always appear as the same when posted out to colleges (missing bullet points, line spacing, etc.).

Creating a new job template should be one in the same with creating a new job posting (too many steps to posting a job). Should be able to cut and paste a job, create the custom questions, see a preview prior to posting (which HireCentric does not allow you to do), determine where you want it posted and then go. I always have to log into our website after posting and take a quick check to ensure formatting is correct.

I'd like to see the Notes section capture more content of email communications.

Searching for an applicant's resume should be easier. When I'm finished I should be able to go back to the home page, but rather it gives me the option of closing the screen and return to the previous page, but that never happens. It then takes me entirely out of HireCentric so I end up logging back in.

I have yet to figure out (much less use) the purpose of the Spotlight tool. We don't use the "generate a link" option.

I do like the fact that their team will post to a limited number of colleges/universities. This is a huge time saver for me (even though it might be posted a couple days later.)
I do like the ease of knowing if I've sent an applicant a request to complete the remaining portions of the application just by looking at the icons.
I do like the reference links if I'm in a jam.
I miss seeing the colored picture icons.
I do like the ease of creating customized questions.
I appreciate the fact that I can request a background check in one easy sweep.
I do like the established templates (e.g., asking a candidate at the beginning of a background check, thanking them for their interest in employment, etc.).
And I give the tech support team an A+ for always answering the silliest of my questions.

Thank you for asking for our feedback.

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: November 2016

November 2016

 

Molly, thanks for taking so much time to share your insight--we appreciate it! To address many of your points, I wanted to make sure you were aware of the following: 1) in order to have job description formatting on point, it's important to strip the formatting out of the Word doc. or PDF before pasting it into the ATS--check out our knowledge base tip sheet on this topic; 2) you actually can create a new job listing using an old job listing and skip the job template part of the process; 3) the "email history" section of the "Notes & History" tab of the applicant record does capture outgoing email messages sent from the ATS; and, 4) we'd be happy to discuss the resume search workflow with you if you're still having issues--there may be a better way to accomplish what you are describing and you shouldn't be getting kicked out of the system. Thank you for so many positive comments describing the features that you enjoy as well...especially the A+ to our tech team!

 

Cassie from Select OrthoDME Solutions
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Select Ortho's review of ExactHire

Ease-of-use

Functionality

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Value for Money

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Support

Anytime I need assistance or contact support I am helped efficiently and effectively. the ATS interface is easy to navigate and provides nice features. HireCentric provides an affordable and efficient product.

Pros

Ease of use. The customer service.

Cons

Wish there were more robust onboarding features.

Advice to Others

Keep up the good work!

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: November 2016

November 2016

 

Cassie, thanks for taking time to share your insight about using HireCentric! We're glad you find it easy to use. By the way, we actually have an onboarding software platform that you can add on to HireCentric. I'm confident you'll find its feature set quite robust. We'll have someone from the team reach out to you soon with more information.

 

Lisa from Trends International LLC
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2016

November 2016

New HireCentric user

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I've been using HireCentric for around 4 months. It takes a while to get to know your way around in the software. They do have videos and links to go find answers for yourself, but we are so busy I dont have time to go find the answers. We love being able to have job related questions, and ratings for the questions. I love the hiring managers being able to go into the system to review the data and their ability to mark which are qualified, not qualified, wanting to call, etc.

Pros

I like being able to ad job specific questions. I also like being able to label where the job is in the hiring level. I love having all the data in the software to come back to review without going to paper resumes.

Cons

The software is hard to learn how to maneuver around in. They have tutorials and videos to go find answers for yourself but I dont have time to stop posting a job and go look for a quick answer I am trying to find.

Advice to Others

It needs the ability to post in multiple cities without posting individual ads. We had a job that could be worked from four different cities but it was only one job, but we had to list it 4 times, one per city. It caused a lot of problems in our office and in the field because employees started wondering what was going on.

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: November 2016

November 2016

 

We appreciate your candid feedback, Lisa, as well as the fact that you called out the availability of our knowledge base which includes training tip sheets, tutorials and videos--all searchable by keyword. It's great to hear that you and your hiring managers are making good use of the scoring filters on job-specific screening questions, too. If you feel like you could use a refresher training with our Client Services staff to get more comfortable with certain parts of the interface, just let them know and they'd be happy to schedule a video conference session with you.

 

Alona from BEAN LLC

October 2016

October 2016

Easy to use and cost effective

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

I really enjoy HireCentric. The system is easy to use and cost effective. It also has the ability to customize the system to suit our needs.

Pros

ability to customize and simplicity

Cons

I would love to have even more customization, like reason's for waivers, options on background check providers and integrations.

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: November 2016

November 2016

 

We're happy to hear that you are enjoying your experience with HireCentric, Alona! Please note that we're continuously exploring integrations with other partners. If you have additional ideas/feedback on that front, please don't hesitate to contact Client Services to share your preferences so that we may consider them for the product development road map. Thanks again!

 

Traci from RYZE Claim Solutions
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

Hirecentric

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Support

The ease of use of the program is better than any of the ATS's we have used In the past and the customer service is both helpful and friendly.

Pros

Ease of use

Advice to Others

I appreciate the notes section when there are multiple HR employees working in the same ATS.

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: November 2016

November 2016

 

Thanks for your input, Traci, and glad you are able to take advantage of the applicant record notes section!

 

Mindy from Wabash Valley Power Association
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

User Friendly & A Great Value!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

The system is user friendly and the customer support is excellent! I have been very pleased with the HireCentric product.

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: November 2016

November 2016

 

So glad you are enjoying your experience with HireCentric, Mindy!

 

Kelsey from Rally House
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

Great bang for your buck!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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As a company that has over 50 retail locations, HireCentric offers the ease of multiple Manager accounts to track applications. Visually the site is very user friendly and does not complicate the process. Mass emails, unlimited postings, and unlimited user accounts are my favorite features. Also, the one on one customer support we receive is timely and tailored exactly to our needs, we talk to the same Rep every time! We have seen an increase in our Indeed applications which has helped us get connected with some of our best candidates. We are very happy with HireCentric!

Pros

-Unlimited Postings
-Connected to Indeed
-Unlimited Accounts
-One on one customer service with the same Rep
-Customization of applications per posting

Cons

-Refreshing the postings weekly to keep fresh

Advice to Others

Great for multi unit companies!

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: November 2016

November 2016

 

Kelsey, thanks for your detailed comments--much appreciated! We're glad that your organization, with many locations, is able to take full advantage of HireCentric's unlimited user seats and job postings. We're happy that our close-knit, U.S.-based Client Services team can deliver a highly personal service experience to you, too. Regarding your comment about refreshing job postings on a weekly basis (rather than monthly), we intentionally do monthly because of past experience with the quality assurance teams of free 3rd party job boards blacklisting employers that tried to "game" the system by re-pushing jobs too frequently in order to get a more recent job start date listed. Therefore, our monthly push frequency is a protective measure for our clients to ensure that they continue to take advantage of being included in free job listings offered by third party job boards. If you have any other questions about this, please don't hesitate to contact our Client Services team.

 

Holly from Endeavor Robotics
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

HireCentric-Great product for the price!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Support

HireCentric has been a great option for us being a smaller company, but needs to be compliant for Affirmative Action and EEOC reporting. The system is easy to use and the customer service of the team is amazing. The set up of the system was quick and easy--we were functioning within a few weeks of the contract being signed. They are responsive and open to hearing opinions of the user. I feel like I get 1:1 attention from the customer service team.

Pros

Easy to implement/quick turnaround to get running on it. Very user friendly. Able to post on the free sites.

Cons

There is room to enhance some of the functionality when reviewing resumes and moving candidates through the workflow. There could be a separate field for disposition reason instead of it being all in one list.

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: November 2016

November 2016

 

Thanks for your comments and feedback, Holly. We appreciate you noting that we focus on serving small- and medium-sized employers...many of which must incorporate compliance reporting into the recruiting mix for the first time as they grow. Because our feature development is largely driven by customer feedback, please let us know if you have specific ideas on assigning applicant status dispositions by contacting our Client Services team. They'd be happy to discuss it with you if you'd like. Thanks!

 

Hannah from R+L Global Logistics
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

Pretty Easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

Hirecentric is a pretty easy recruiting tool to use. Their customer support is great, I have emailed them on a couple of occasions and have gotten feedback fairly quickly with solutions to my problems.

Pros

The simplicity of this tool.

Cons

You are limited to what you can do, sometimes can seem outdated.

Advice to Others

Change the font for the email templates to a more formal font.

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: November 2016

November 2016

 

Hannah, thanks for noting your experience with our customer support staff. Please don't hesitate to contact our team if you have any suggestions for improvement--much of our product development road map is based on ideas from current clients.

 

Aliyah from Tijuana Flats Tex-Mex
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2016

October 2016

HireCentric

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Support

As a recruiter that uses HireCentric on a daily basis, I can say that the fucntionality and the ease of use are outstanding. It is super user-friendly and so versatile when it comes to posting job ads, applicant flow, etc. Cutsomer Support is usually super fast in replying to any questions or inquiries.

Pros

Ease of Use

Cons

N/a

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: November 2016

November 2016

 

Thanks, Aliyah! We appreciate your comments!

 

Debbie from Charles F. Day & Associates, LLC
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Excellent Integration & Investment

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Support

HireCentric /Exact Hire has proven to be a valuable resource that has streamlined our candidate and On-Boarding process. The implementation took some time but after all the bugs were worked out, the system ran seamlessly. This is very important because our organization is process driven. This means that we align our processes to reduce touch labor, which results in more Return on Investment (ROI). We have tried previous HR solutions in the past but none has produced the results obtained from using HireCentric/Exact Hire.

The service provided to us was top notch. I highly recommend this product to companies who want to align their business processes with a time efficient tool. The time spent learning about this product along with the initial implementation is well spent.

Debbie Cantin

Pros

The process works seamlessly from the candidate thru employee integration.

Cons

The configuration during the implementation process proved hard and time consuming However, after the initial debugging to align our processes with theirs, it proved useful. The product is a bit expensive, especially when each module is handled through different companies. Having to use a separate login for each component seemed a bit inconvenient. Hopefully, new upgrades to the system will eliminate this problem.

Advice to Others

We did not use the timekeeping or ACA modules. This was due to extra cost along with using our own internal resources.

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: November 2016

November 2016

 

Debbie, we're so glad that the time you invested in the implementation process was so well spent! Your implementation did take a bit longer than an ATS-only client since you implemented both HireCentric ATS as well as our ExactHire onboarding software platform. Especially in that type of scenario, we do take a little more time in the implementation process to try to get things done as completely and accurately as possible. This tends to cut down on unnecessary adjustments going forward. Also, in regards to your comment about having to use separate logins, please note that single sign-on for our ATS and onboarding platforms is coming very shortly! NOTE: the timekeeping and ACA modules are not a part of our ExactHire platforms, but rather are available via an integration we have with an HRIS.

 

Cindy from WGI
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

Decent ATS System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

HireCentric was in place when I came on board 22 months ago. I wasn't sure if it would have enough for our needs as we were on a major hiring initiative but I have found it to be an easy system to use and it has all the functionalities I require.

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: November 2016

November 2016

 

Thank you for your perspective, Cindy. We're glad that HireCentric has worked well for your needs despite the fact that you weren't involved with the selection of it for your organization.

 

Emily from ViaQuest, Inc.

October 2016

October 2016

HireCentric ATS

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
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We have worked with HireCentric since the product came out and absolutely love it! Our hiring volume is high and we needed software that could match not only our high hiring volume needs, but work across all of our companies and HireCentric meets all of our needs, plus some. It is very user friendly and their service is top notch. Any time we have a question or suggestion, we get a response within the hour on most occasions.

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: November 2016

November 2016

 

Thanks for your comments, Emily. We appreciate you calling attention to our commitment to responsive customer service!

 

Kristie from VeriFacts Automotive

October 2016

October 2016

So far so great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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I have used other ATS systems in the past and this is one of the easiest to use. My favorite part is how quickly I can place one job ad to MULTIPLE job boards. They even integrated my industry specific job board that we use. They helped set it up, gave me proper training, and are still checking in to make sure we are running well. I definitely recommend

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: October 2016

October 2016

 

Kristie, we're so glad that you're enjoying your use of HireCentric! Thanks for highlighting its ability to easily push job listings to a wide variety of external job boards (both unpaid and paid). Please don't hesitate to let us know if you need anything else.

 

Lindsey from R.T. Moore
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

Exact Hire review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
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Support

We implemented the new Exact Hire platform a few years ago. We are a small/medium size company that is continuously growing. EH worked with us to customize the platform to our specific needs. We enjoy the "share" feature, enabling sharing of the open position easily by email or posting to a social network. The system is easy to navigate and customer support is fantastic.

Pros

Easy to use/navigate with a simple layout.

Cons

Click heavy- several clicks are needed to make changes or "push" jobs externally.

Advice to Others

N/A

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: October 2016

October 2016

 

We're glad that you're taking advantage of the social and email sharing options for job listings within HireCentric ATS. It might be worth a chat with our Client Services team so they can see the steps you are taking to push jobs externally...they may have some suggestions on how to do it more efficiently since there is often more than one way to get to various screens within the administrative dashboard. I'll have them follow up soon.

 

Tricia from Briljent, LLC
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

The Biggest Bang for your Buck with Customer Service to Boot

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
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Functionality
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Support

HireCentric is easy to use. Plain and simple. Recruiting can be detailed and complicated and having a system that is easy to navigate and provides the information I need at the click of the mouse makes all the difference to me during a busy, stressful day. I can't imagine using any other ATS.

Pros

The system navigation is easy because the organization and flow of information makes sense to a recruiter.

Cons

I would like to better understand the reporting function. It's not intuitive for me. I need to put more time into learning it.

Review Source: Capterra

  Response: ExactHire, ExactHire

Date: October 2016

October 2016

 

Thanks for your glowing remarks, Tricia! We're glad you find the interface so easy to use. The Client Services team would be happy to schedule a time to do a reporting-focused call or video conference with you...just let us know if you'd like to plan that in the coming days or weeks. We want to make sure you get the most out of our ad hoc report builder and other analytical tools.

 
 
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