iManage by Corporate Business Solutions Software

It is a good product. Most law firms use it. The product is designed to center around laws industry. It does a decent job at its core functions (that other free software does just as well or better).

Pros

Centralized Document Management System
1)Ease of use
2)Reliable
3)Search function is really great.
4)It adheres to traditional Microsoft standards such as: fact-dump documentation with no coherent story or 'best practices' information, inability to automate common tasks, intentional obfuscation of its basic operations.

Cons

1)Expensive
2)limitation on customization
3)There are about a dozen different config files to maintain, and the most important one is dynamically modified by Autonomy itself while it runs. Which means that it is impossible to automate the configuration or keep the configs in versioned source control. Even `cp *.cfg ~/cfgbak/` won't help you roll back a change, because it is never safe to restore a previous config. You'll be using `diff new.cfg old.cfg` a lot.
4)Many features are poorly documented, leading to lots of back and forth with the support department just to answer basic questions like "what does this error code in my logs signify?"

Overall I would recommend. This is my first year owning a company and having to perform payroll. After completing my year end taxes and having my accountant review, I can say I am very satisfied.

Pros

Very helpful staff. Product performs as expected. Company can perform multi-state payroll for individual employee (which is why I purchased).

Cons

Even though this is a good product that perform multiple functions, there is still a need to closely monitor. Have had a few mishaps (which the company cleared up and corrected immediately).

I like the product and I like the company. They have been very supportive and responsive to any questions, issues, or requests.

Pros

Very responsive staff.

Cons

There have been a bit more miscommunications than I would have expected.

Advice to Others

If you would like anything outside of a cookie cutter request, you will need to get an accountant involved.

Easy to use

Likes Best

The product is very easy to use. I love how everything can be saved & is easily accessible by everybody else in the company, no matter the format of the document/correspondence.

Likes Least

I've used this product with 2 different companies & don't have any complaints.

Recommendations

I definitely recommend iManage due to the ability to personalize it based on your company's needs.

Powerful Management Application

Likes Best

I like that it is mobile as well as quick and easy to use.

Likes Least

I can get difficult sometimes to troubleshoot issues with the program.

Recommendations

I recommend do some research before you make a decision. There are many options and certain ones fit better for certain situations.

review of imanage

Likes Best

Integration with Outlook/Office; sorting options; works well with my org system

Likes Least

Content searching in database is poor--times out for many searches

Recommendations

Content searching is a real limit--if you need to sort content of document seek another program