About Koan

Koan is a cloud-based solution designed to help managers create objectives and key results (OKRs) for businesses, departments and teams. It enables supervisors to generate status reports to gain visibility into the team objectives and track progress in real-time.

The platform allows users to define business goals, share strategies with team members, and automatically collect feedback across the organization via a unified platform. It offers a host of features including collaboration, performance tracking, employee engagement, data visualization, Single Sign-On (SSO) authentication, reporting, data import and more. Additionally, Koan lets administrators monitor project progress, identify trends and handle employee ratings and scores.

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Supported Operating System(s):

Web browser (OS agnostic)

76 Reviews of Koan

Average User Ratings

Overall

4.77 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(60)

60

4 stars

(16)

16

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 76 results

February 2020

User Profile Picture

Patrick from Circle

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Great tool to help keep the team focused

It's been great. The team has been super responsive when I've reported issues.

Pros

I loved that there was an accessible tier for my team to get acquainted with the product and keep ourselves organized. The OKR framework is a solid one, and the weekly reflections are now a core part of our team's working pattern. While we haven't started to use the tie-ins, I'm glad to hear that they are building integrations with things like Jira to pull work streams together.

Cons

There's a fair bit of complexity to doing OKRs well, which is mostly unavoidable. It'll be interesting if they can adapt and simplify the framework somehow.

January 2020

Joel from Chick-fil-A

Company Size: 10,000+ employees

Industry: Restaurants

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Koan - OKR software with reflections

I tried out OKR's on my team in 2019. I wanted a simple software solution that would allow me to have a centralized place for my team to see everyone's OKRs and to have a weekly reflections for accountability. The bonus is that Koan's integration with Slack reminds each of us to update our weekly reflections. It also allows me and the rest of the team to comment on my direct report's weekly reflections. We piloted this in 2019 and decided to go all in with the entire team in 2020.

Pros

Koan is simple to use. The real magic to Koan is the weekly reflections and the integration into Slack. This keeps my team of Level 3 support analysts on track for not just their day-to-day work but also their special projects to move us forward on our key objectives. It has created real focus and alignment.

Cons

It doesn't have integration into Microsoft Outlook where it can automatically pull calendar data and summarize it for me each week.

Reasons for Choosing Koan

Everything was built into the product. One-stop shop. Easy to use. Very elegant.

November 2019

shana from Ada ITW

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Functionality

4.0

November 2019

getting to know each other

I've been used it since obe month so were are just getting to know each other, but its not as easier as other PM sites.

Pros

You can share with your team commun goals, you can track the activities and select the status of the goal (at risk, has issues, on track). You can select a deadline to each goal and all the individual activities are very visible

Cons

its not so practical and intuitive, there's a lot of functions and its not very organized. You can get a lot of confused with others goals or proyects.

September 2020

Folu from Hello Tractor

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2020

Excellent product for a startup

Pros

Appreciate the flexibility of the product as well as the frequent updates to features. Having visibility across our organization on team goals and their relationship to company objectives is vital.

Cons

Some of the features are still in beta form and being iterated upon as you use.

Reasons for Choosing Koan

Pricing, ease of use and implementation, adoption journey seemed simple, great customer service

Reasons for Switching to Koan

Transparency and ease of use.

December 2020

Roy from Workiz

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

December 2020

Koan helps us tremendously with so many things!

I first discovered the OKR methodology at my previous company, where we used to write and track on that via Google Sheets. We were also using another SaaS product just for reflections. When joined my current company I was happy to learn KOAN is implemented and we can do everything in one place. The platform really helps you as an individual and as a part of a team, and a company. I really recommend it.

Pros

The platform is very friendly, fast, intuitive, and keeps updating. I love how everything is saved automatically and also the fact we can access it from any device. Also the reminders features are helpful.

Cons

Nothing that I can think of....everything has been going smoothly for me.