What is Koan?

Koan is a cloud-based solution designed to help managers create objectives and key results (OKRs) for businesses, departments and teams. It enables supervisors to generate status reports to gain visibility into the team objectives and track progress in real-time.

The platform allows users to define business goals, share strategies with team members, and automatically collect feedback across the organization via a unified platform. It offers a host of features including collaboration, performance tracking, employee engagement, data visualization, Single Sign-On (SSO) authentication, reporting, data import and more. Additionally, Koan lets administrators monitor project progress, identify trends and handle employee ratings and scores.

Koan comes with an...


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Supported Operating System(s):

Web browser (OS agnostic)

63 Reviews of Koan

Average User Ratings

Overall

4.75 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(48)

48

4 stars

(14)

14

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 63 results

February 2020

Patrick from Circle

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Great tool to help keep the team focused

It's been great. The team has been super responsive when I've reported issues.

Pros

I loved that there was an accessible tier for my team to get acquainted with the product and keep ourselves organized. The OKR framework is a solid one, and the weekly reflections are now a core part of our team's working pattern. While we haven't started to use the tie-ins, I'm glad to hear that they are building integrations with things like Jira to pull work streams together.

Cons

There's a fair bit of complexity to doing OKRs well, which is mostly unavoidable. It'll be interesting if they can adapt and simplify the framework somehow.

January 2020

Joel from Chick-fil-A

Company Size: 10,000+ employees

Industry: Restaurants

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Koan - OKR software with reflections

I tried out OKR's on my team in 2019. I wanted a simple software solution that would allow me to have a centralized place for my team to see everyone's OKRs and to have a weekly reflections for accountability. The bonus is that Koan's integration with Slack reminds each of us to update our weekly reflections. It also allows me and the rest of the team to comment on my direct report's weekly reflections. We piloted this in 2019 and decided to go all in with the entire team in 2020.

Pros

Koan is simple to use. The real magic to Koan is the weekly reflections and the integration into Slack. This keeps my team of Level 3 support analysts on track for not just their day-to-day work but also their special projects to move us forward on our key objectives. It has created real focus and alignment.

Cons

It doesn't have integration into Microsoft Outlook where it can automatically pull calendar data and summarize it for me each week.

Reasons for Choosing Koan

Everything was built into the product. One-stop shop. Easy to use. Very elegant.

August 2020

Patrick from Kinsa Health

Company Size: 51-200 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Makes life easier

Pros

I love that our weekly updates no longer live in email and are now in a tool where updates are stored over time and easily shared across the team. It's also made it easy to cut down on meetings by making it incredible easy to do an async standup two days a week. Support team is also great, they are quick to answer any questions and provide help.

Cons

A few minor issues getting the slack integration working at the beginning, but nothing significant and the support was outstanding.

November 2019

shana from Ada ITW

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Functionality

4.0

November 2019

getting to know each other

I've been used it since obe month so were are just getting to know each other, but its not as easier as other PM sites.

Pros

You can share with your team commun goals, you can track the activities and select the status of the goal (at risk, has issues, on track). You can select a deadline to each goal and all the individual activities are very visible

Cons

its not so practical and intuitive, there's a lot of functions and its not very organized. You can get a lot of confused with others goals or proyects.

June 2020

Aaron from AskNicely

Company Size: 51-200 employees

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2020

Love your feedback :)

We started as one of the initial beta customers back in 2018. The product keeps growing and maturing in and the team is super responsive to feedback and ideas. Once the planning and reflection habit took hold in our business, Koan quickly became an essential part of our toolkit for creating a high performance culture.

Pros

Super lightweight way to drive momentum across the whole organization. We use Koan across the entire organiszation to track progress against quarterly goals at an individual level. Love how it keeps everyone aligned on goals and progress and signals if goals are at risk (by checking in on confidence levels each week). Also, a helpful prompt and interface to share feedback and appreciation with individuals.

Cons

Could benefit by having a way to track key business metrics as well.