SysAid is a cloud-based IT Service Management, service desk and help desk solution that helps users in businesses of all sizes across various industries resolve technology-related issues. Key features include help desk automation,...Read more about SysAid

BOSSDesk ITSM Help Desk on the Cloud and On Premise Turning ticket management into an exceptional customer experience! With rapidly increasing service requests, is your company maximizing its investment in your service management...Read more about BOSSDesk

Capacity is a cloud-based help desk and knowledge base solution that utilizes AI-powered automation to enhance workflows and business processes for finance, insurance, manufacturing, software and education industries. Capacity's c...Read more about Capacity

Founded in 2003, Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the comprehensive power of enterprise-level software with the flexibility of a ...Read more about Vivantio

Freshdesk is a cloud-based customer service software that helps businesses provide effortless service across every customer touchpoint. Freshdesk empowers businesses to monitor customer conversations across email, phone, chat, soc...Read more about Freshdesk

TextExpander boosts your business productivity by allowing your team to communicate smarter, faster, and more consistently across all your channels. Built with collaboration in mind, your team will: - Save time and be more prod...Read more about TextExpander

Wix is a cloud-based landing page solution that helps users create and manage websites. The solution provides multiple templates with video backgrounds, fonts and animation. It allows users to customize the website with their own ...Read more about Wix

Microsoft Sharepoint is a knowledge and content management system (CMS). The product also provides collaboration tool capabilities. The solution offers typical CMS features like document and digital asset management, case and cont...Read more about Microsoft SharePoint

monday.com is an award-winning work and project management platform that helps teams of all sizes plan, prioritize, manage, and execute their work more effectively. The platform offers solutions for a wide range of use-cases such...Read more about monday.com

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features an...Read more about Zendesk Suite

Confluence is a project management solution that enables organizations to create, collaborate, organize and review project documents. The system offers both cloud-based and on-premise deployment. Confluence’s editor feature a...Read more about Confluence

Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer support tickets, a customer support portal, contract management and report creat...Read more about Zoho Desk

LiveAgent is an online Help Desk solution for e-commerce businesses at the small and midsize levels. The platform offers live chat application, ticket management, online self-service portals, and change and license management, all...Read more about LiveAgent

Notion is a digital workspace that lets small to large businesses streamline and manage notes, tasks, projects, records, calendar and more. Key features include portfolio tracker, designer templates, database management, documenta...Read more about Notion

Specifically designed for customer-centric businesses, TeamSupport's customer support software provides you with the tools needed to fully understand and meet your customers' needs. Expanding far beyond just ticketing management...Read more about TeamSupport

Yammer is a private cloud-based social network that enables employees to collaborate across departments, locations, content and business applications. It is suitable for businesses of all sizes. Yammer is available either as a sta...Read more about Yammer

Service Cloud from Salesforce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralize and o...Read more about Salesforce Service Cloud

Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and m...Read more about Bitrix24

SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITSM) functionalities. SolarWinds Service Desk offers comprehensive service desk functionality that helps businesses...Read more about SolarWinds Service Desk

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal and knowledge...Read more about Freshservice

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution that unlocks high-velocity teams. IT is in the midst of rapid transformation to build capabilities that enable quick delivery of ...Read more about JIRA Service Management

Trainual is a cloud-based learning management system. The solution serves various industry verticals and allows organizations to automate training and onboarding process. It helps in organizing training modules in a centralized sy...Read more about Trainual

Flowlu is a cloud-based customer relationship management (CRM) solution designed for businesses of all sizes across various industries. The solution enables teams to manage processes from lead generation to sales. Flowlu offers va...Read more about Flowlu

Jolt is a comprehensive digital operations platform that is available on smartphones and tablets. Jolt helps restaurants, retail, hospitality, and other businesses create accountability, enhance food safety compliance, and boost ...Read more about Jolt

Connecteam was designed and built as a true all-in-one solution. Easily engage and manage non-desk employees with a true all-in-one mobile app. Connecteam offers a powerful, mobile-first platform that helps improve communication, ...Read more about Connecteam

KnowledgeOwl is a cloud-based knowledge management solution that is suitable for businesses of all sizes. It is industry agnostic and is most useful to human resources (HR) and customer service departments. Core features include k...Read more about KnowledgeOwl

Bloomfire is a cloud-based collaboration platform that aims to help enterprise employees search for information to do their jobs by connecting people with information and knowledge. Bloomfire delivers content management and social...Read more about Bloomfire

Yonyx is a cloud-based solution designed to help call centers and customer service businesses create and manage interactive guides for technical support, telemarketing, lead qualification, compliance and other processes. The platf...Read more about Yonyx

Quip is a cloud-based project management and task collaboration solution that help users work together and communicate without emails. Users can create and edit spreadsheets, documents and checklists in the system, and team member...Read more about Quip

Help Scout is a dedicated customer support platform built for growing teams to deliver best-in-class customer service. When you sign up you get access to an entire suite of tools, all optimized specifically for customer support. ...Read more about Help Scout

ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as well as project management, contract management and features for ITIL (information technology infrastructure librar...Read more about ManageEngine ServiceDesk Plus

HelpCrunch is a customer communication platform combining live chat, email marketing automation and a help desk in one solution. The solution helps support, sales and marketing teams to acquire, convert leads and support their cus...Read more about HelpCrunch

Genesys Cloud CX™ cloud contact center software transforms your customer experience. It connects data across teams, tools, interactions so you have actionable insights to address customers problems with ease on any channel, at any...Read more about Genesys Cloud CX

livepro is a purpose-built cloud knowledge management platform for staff, customers, and partners. livepro offers the ability to view business knowledge as decision trees and process guidance, as well as articles. Everyone in the ...Read more about livepro

GreenRope is a customer relationship management (CRM) solution best suited for small business owners in all industries looking to consolidate their email marketing, social media, sales, event and project management into a single c...Read more about GreenRope

Document360 is a cloud-based help desk solution that enables users in businesses across various industries to create, collaborate and publish self-service knowledge bases for their products. Features include content management, gu...Read more about Document360

MangoApps is a unified employee experience platform that combines intranet, training, teamwork, and content management into a single dashboard and workspace. Our user-friendly, infinitely customizable approach fits into the way yo...Read more about MangoApps

Gist is a cloud-based help desk platform that helps small to large enterprises manage customer queries and streamline communication with leads. It enables users to embed chat widgets into business websites and customize greeting m...Read more about Gist

SkyPrep LMS is a cloud-based learning management solution that offers a platform to training administrators for creating, managing and selling training courses. Key features include custom branding, automated learner enrollment an...Read more about SkyPrep

Service Hub is a cloud-based customer service platform designed for small to large businesses manage contacts, requests, deals, appointment schedules and more. Key features include reporting, lead generation, marketing automation ...Read more about HubSpot Service Hub

ServiceNow is an IT service management solution that provides asset management, change and release management, incident management, IT cost management and problem management. It caters to various industries, including financial se...Read more about ServiceNow Customer Service Management

Paperpile is a knowledge management solution that helps businesses access, read and annotate texts across the research library. The platform enables administrators to add bibliographies and citations across Google Docs. Managers...Read more about Paperpile

eXo Platform is a digital workplace solution that allows businesses to connect, engage, empower, and reward teams. eXo Platform is a holistic solution that combines social, collaborative, gamification and reward features to e...Read more about eXo Platform

Yext (NYSE: YEXT) helps organizations answer every question about their business. Yext's Answers Platform collects and organizes content into a Knowledge Graph, then leverages a complementary set of products — including Listings,...Read more about Yext

LiquidText is a note-taking solution that helps businesses collate ideas, create note relationships, handle search processes, and more from within a unified platform. It allows staff members share notes with other team members and...Read more about LiquidText

Helpjuice is a cloud-based knowledge base management solution suitable for businesses of all sizes and in any industry segment. It includes applications for the creation and management of both internal and external knowledge bases...Read more about Helpjuice

HappyFox is a cloud-based customer relationship management solution that provides help desk and ticketing solutions to businesses across various industries, including computer and software, education, travel and leisure, media and...Read more about HappyFox Help Desk

Shelf: The Modern Knowledge Management Platform We live in an on-demand world where a few minutes delay can be the difference between failure and success. Shelf helps modern businesses thrive with on-demand answers to the questio...Read more about Shelf

IT Glue is a cloud-based IT documentation solution that caters to small businesses across various industries. Features include checklists, relationship mapping, runbooks, document automation, asset tracking and more. IT Glue's r...Read more about IT Glue

Bettermode is an all-in-one customer community platform to engage customers and build meaningful experiences. A community built on Bettermode is a customer hub with many use cases. Product teams collect ideas and feedback. Custom...Read more about Bettermode

Guru organizes information and makes it accessible everywhere you work, keeping your teams connected, confident, and engaged. With Guru, information flows seamlessly through your organization, cutting through meeting and chat fati...Read more about Guru

Specifically designed to simplify channel partner sales rep training, TechScholar is the simplest tool for busy Sales and Marketing Executives to onboard new reps and deliver up to the minute product knowledge to a geographically ...Read more about TechScholar

Thought Industries offers a cloud-based customer training platform designed to suit the needs of business across multiple industries including software, manufacturing, professional training, continued education, continued medical ...Read more about Thought Industries

Salesforce Community Cloud is a cloud-based enterprise community platform that enables employees, partners and customers to connect at a single location. It allows users to collaborate and share their ideas and content with each o...Read more about Salesforce Experience Cloud

Zoho Connect is a cloud-based project collaboration tool designed for businesses of all sizes across various industries. It allows users to build an enterprise social network so that colleagues can collaborate and connect on proje...Read more about Zoho Connect

Groove is a cloud-based help desk software for small businesses. It helps companies to communicate with their customers via email, live chat, social media and phone calls. Key features include ticketing, live chat, knowledge manag...Read more about Groove

Stack Overflow for Teams is a knowledge sharing and collaboration tool designed to assist businesses in streamlining processes related to document editing, gamification, user tagging, and more. Stack Overflow's Q&A answer module a...Read more about Stack Overflow for Teams

Collaborative instructions, SOPs, and checklists for frontline teams. Capture and scale critical operational knowledge across operations. Prevent errors, boost skills, and continuously improve processes. Our Frontline Excellenc...Read more about SwipeGuide

Create step-by-step, interactive tutorials that are shareable in multiple formats in a matter of minutes. The iorad software offers users to train employees on how to use the different features and also provides guided tutorials ...Read more about iorad

Clinked is cloud-based portal software for businesses, which enables teams to collaborate, manage projects and share files. Key features include a search tool, third-party application integrations, task management, file sharing an...Read more about Clinked

Axero is the leading intranet software that unifies teams, accelerates growth, increases productivity and unites employees. With easy-to-use features, integrations with the most on demand systems, and a beautiful, modern interface...Read more about Axero

Alloy Navigator is an IT service and asset management solution that enables organizations of all sizes to manage their IT operations. This solution offers a fully integrated help desk, network inventory, knowledge base capabilitie...Read more about Alloy Navigator

Reamaze is a cloud-based help desk and customer messaging solution that helps businesses support, engage and convert customers using a single app. It’s suitable for businesses across industries such as higher education, retail, fo...Read more about Re:amaze

TOPdesk is cloud-based computer-aided facility management (CAFM) and ITSM solution designed to help small and midsize businesses manage a facilities' work orders, maintenance schedules, assets and on-site guest visits. TOPdes...Read more about TOPdesk

Schoox is workplace learning software with a people-first twist. People aren’t cogs, and Schoox was designed for how humans actually learn. We keep learners curious by letting you deliver more kinds of content wherever they are, f...Read more about Schoox

Jive Interactive Intranet is a cornerstone of the modern digital workplace, a central hub for internal communications, employee collaboration, organizational knowledge, documents and more. Many leading companies worldwide rely on ...Read more about Jive

FileHold Enterprise is a document management solution that helps large organizations to transition to a paperless work environment. FileHold can be installed on premise or on a secure private or public cloud. Features include...Read more about FileHold

Waybook turns documents, processes, and know-how into effective and organized onboarding, training, and reference materials. This solution was designed by process experts to help businesses stay organized. The easy-to-use interfac...Read more about Waybook

SocialChorus is a workforce communication platform for enterprises. It provides a single place to conduct major communication activities including planning, creating, publishing and monitoring employee communications. It helps man...Read more about SocialChorus

Speakap is a cloud-based employee engagement solution that assists small to large organizations with employee profile creation and team management. Its key features include custom branding, file sharing, private messaging and docu...Read more about Speakap

Starmind is a knowledge management and employee communication solution that helps businesses streamline processes related to collaboration, knowledge exchange, information management, and more from within a unified platform. It al...Read more about Starmind

Slab is a knowledgebase and collaborations management solution designed to help businesses create a database of documents, policies and procedures, articles, employee handbooks, guidelines and more. Organizations can modify, remov...Read more about Slab

Teamwork Spaces is a knowledge management software designed to help businesses in the education, finance and other sectors collaborate with teams to build and share content with clients. Administrators can include images, diagrams...Read more about Teamwork Spaces

Citavi is an all-in-one scholarly note-taking and reference management solution. It helps researchers organize, collaborate, take notes, and write/manage citations - all within one platform. Citavi can be used by individual resear...Read more about Citavi

LumApps is a cloud-based Employee Experience Platform built to enhance both Google Workspace and Microsoft 365. LumApps offers tools for managing and sharing employee information, social feeds, and collaborative environments. Lum...Read more about LumApps

If you’re ready to switch to a cutting-edge intranet to deliver a better employee experience – where communication is a two-way street – and build a culture free of silos, Igloo may be the perfect answer. Igloo’s communications-fo...Read more about Igloo

MyHub will allow you to quickly create a beautiful intranet that will transform the way employees connect to information, processes, and each other. With MyHub, benefit from modern intranet features such as pre-built templates, ch...Read more about MyHub

Happeo is an intranet software focused on improving internal communications. It integrates exclusively with G Suite and provides users with content management capabilities, employee engagement analytics, permission management and ...Read more about Happeo

Deskpro is a customer service solution that caters to businesses of all sizes across various industries such as information technology (IT), education, gaming, retail and more. Key features include a self-service portal, known iss...Read more about DeskPRO

UseResponse is a Cloud-based and Slef-Hosted customer support solution that provides users with customer service tools and customer feedback solution. It features a Help Desk Ticketing Solution, Feedback Community System, Knowledg...Read more about UseResponse

User.com is a full-stack marketing automation platform that converts visitors into satisfied and loyal customers. The application allows you to gather information about prospects and communicate with them via live chat through cha...Read more about User.com

A Modern B2B Helpdesk CRM Software. Supportbench is a state-of-the-art Customer Relationship Management Software. We specialize in helping you build loyalty and customer retention through our seamless comm...Read more about Supportbench

Malcolm! is a forms automation solution that helps small to large businesses in healthcare, education, facilities, finance, human resources and other industry segments streamline processes related to workflow creation, document ve...Read more about Malcolm!

SmarterU is a cloud-based training course design and learning management system (LMS) for organizations of all sizes. The solution offers a wide library of video courses which can be used to train professionals in multiple sectors...Read more about SmarterU LMS

JustClip is a collaboration tool that helps businesses of all sizes in education, sales, accounting, law and other industries collect, organize, annotate and share information from a centralized platform. Professionals can save, c...Read more about JustClip

Motadata ServiceOps is an intelligent ITSM solution that empowers businesses to adopt changes across people, processes, and technology. It is built on our proprietary DFIT (Deep Learning Framework for IT Operation) and offers help...Read more about Motadata ServiceOps

Cayzu is a cloud-based help desk management solution designed for small and midsize businesses. It offers ticket management, issue management, a self service portal and automated routing functionalities within a suite. The so...Read more about Cayzu

keelearning provides a personalized learning management system (LMW) that can be played out on the go. The application supports multilingual translations and content. The learning management system comes with a quiz function wit...Read more about keelearning

Elevio is a self-service support and customer education platform that helps users create and manage a knowledge base. It offers built in content management tools, and users can also import existing knowledge base content. The...Read more about elevio

SeamlessDesk is a cloud-based help desk solution that lets customers create tickets to address issues. Key features include time tracking, ticket management and agent inbox management. SeamlessDesk’s ticket submission form he...Read more about SeamlessDesk

Planbox Innovate is an idea management tool designed for teams across all industries. Key features include a configurable setup centered around a four-level structure: initiatives, projects, items and tasks. Users can create ...Read more about Planbox Innovate

Deepser is an ITSM software that allows businesses to manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scal...Read more about Deepser

Nuxeo helps enterprises build and modernize content management applications to tackle the content issues of today with a low-code development approach. As a cloud-native content services platform, Nuxeo leverages secure cloud tech...Read more about Nuxeo

Support Hero is a cloud-based knowledge management solution that helps users create informative articles/tutorials and improve customer satisfaction. Key features of this platform include private content, SSO, statistics down to t...Read more about SupportHero

Elucidat is a cloud-based e-learning course authoring solution designed to speed up team production for high quality learning at any scale. With Elucidat, users are able to create and customize courses, control and secure content ...Read more about Elucidat

ProcedureFlow is a cloud-based knowledge management solution. The solution converts organizations’ processes and information into an accessible management tool to be used by employees. Key features includes data flowcharts, title ...Read more about ProcedureFlow

Honey is a reinvention of the corporate intranet, designed specifically for fast growing teams. With Honey, companies are able to maintain a highly engaged employee culture, even as headcount grows exponentially. Founded at an aw...Read more about Honey

Planio is a cloud-based bug tracking and project management solution that enables users to process incidents, manage workflows and build a central database for document management. The solution tracks issues and bugs during softwa...Read more about Planio

Developed by attorneys for attorneys! ZenCase is Next Generation, Cloud-Based Law Practice software that makes everyone’s job in the firm easier, no matter the size. Legal Administrators are being consumed with double accounting ...Read more about ZenCase

Elium is the leading European knowledge-sharing solution, bringing together collaboration and knowledge. It allows organisations to capture, structure and access knowledge to help make the right decision and generate impact. Integ...Read more about Elium

Genesys DX (formerly Bold360) is a cloud-based live chat platform that allows users to communicate and manage reports online. Genesys DX’s key features include live chat, messaging, mobile engagement, agent productivity manageme...Read more about Genesys DX

XWiki is a "Knowledge Management and Collaboration" specialized platform, with a focus on answering more complex knowledge management needs such as knowledge base, intranet/extranet, website, procedures, and more. Suitable for bus...Read more about XWiki

ProProfs Knowledge Base is a simple cloud-based tool that helps you create a public and private knowledge base, help centers, FAQs, documentation, manuals, and much more. Suitable for all kinds of businesses, the software can be...Read more about ProProfs Knowledge Base

AirManual aims to make it easy for companies of all sizes to help their teams work together more efficiently and effectively by turning complex procedures and expert knowledge into simple, easy-to-follow checklists. The applicatio...Read more about AirManual

BlueVolt is a cloud-based channel learning and readiness solution. Its design combines a learning management system with a channel marketing network of manufacturers, distributors, buying groups, associations, retailers, and contr...Read more about BlueVolt

Standuply, built for Slack, is a knowledge management solution that helps businesses set up team-specific Q & A systems to optimize overall employee productivity. It allows team leaders to conduct text, video, and audio-based team...Read more about Standuply

Tervene supports organizations' daily operations control. Our connected worker platform empowers frontline teams and top management to reach operational excellence with stronger daily management, collaboration and problem-solving ...Read more about Tervene

Archbee is a knowledge management software designed to help small businesses create and publish architecture diagrams, developer guides and other technical help documentation. Administrators can utilize the drag-and-drop interface...Read more about Archbee

Docsie platform helps businesses analyze how customers interact with documentation and provides insights on how to improve them. Using documentation made in Docsie, customers can find relevant knowledge about products and improve ...Read more about Docsie

eHabilis is a cloud-based training and learning management software that helps companies manage their knowledge assets, foster collaboration among employees, increase productivity and improve decision-making processes. It has been...Read more about eHabilis

WordLift is an innovative SEO automation platform designed to build knowledge graphs that helps search engines understand the content that you write and the products that you sell. As you would need a translation to understand a...Read more about WordLift

HighQ is a cloud-based solution for law firms streamlining collaboration, legal operations and client management. HighQ connects your teams and improves your ability to serve clients in a meaningful way. On a unified, secure, and ...Read more about HighQ

KMS Lighthouse is a cloud-based knowledge management solution designed for businesses in many industries including banking, insurance, retail, healthcare, and others. It provides access to relevant product and procedure informatio...Read more about KMS Lighthouse

PeerBoard is a plug-and-play community solution, which helps groups, clubs, startups, marketplaces and businesses create discussion forums to facilitate communication across members, customers and peers. Managers can segment conte...Read more about PeerBoard

Leading client portal solution that is designed for modern businesses. With Portal, you can let your clients login on your website and give them one place for files, eSignatures, payments, messaging, intake forms, and more. Your c...Read more about Portal

Method Grid is a knowledge and business process management software that enables businesses to create and manage team playbooks and processes on a centralized platform. It is a flexible simple grid platform that allows staff membe...Read more about Method Grid

Knowledge Center is a cloud-based knowledge management solution that allows call center businesses to create a central knowledge repository for their agents. The solution caters to multiple industries such as automobiles, FMCG, sp...Read more about USU Knowledge Management

ProProfs Training Maker is an award-winning cloud-based learning management system (LMS). It comes equipped with an authoring tool and a regularly updated library of ready-to-use courses and templates. The platform is versatile an...Read more about ProProfs Training Maker

Forumbee is a cloud-based community and discussion forum-creation platform that supports social sharing, mobile moderation and a knowledge base. It features branding and design, discussion forums, Q&A forums, feedback forums and p...Read more about Forumbee

Crehana is a talent management solution that helps businesses identify employee skill gaps, create learning routes, track team progress, design assessments, and more on a centralized platform. It allows staff members to utilize th...Read more about Crehana

ScreenSteps is a knowledge base management software that helps businesses create, share and access standard operating procedures, call flows, troubleshooting guides and other context-sensitive help. Key features include content cr...Read more about ScreenSteps

TOPYX is a cloud-based learning management system (LMS) that features social learning tools. It provides organizations with access to formal training with informal learning. It is suitable for enterprises, government institutions,...Read more about TOPYX LMS

FiscalNote is an information services business with a focus on market intelligence and global policy. Its aim is to enable other businesses to manage their relationships with elected officials and facilitate the development of bil...Read more about FiscalNote

ProNavigator is purpose-built for underwriters, claims and operations teams, and agencies to organize all of their guidelines, wordings, operating procedures, marketing material and more. We simplify and speed up accessing informa...Read more about ProNavigator

Spekit is a cloud-based at-work learning tool that combines the capabilities of a knowledge base, sales tool, and digital adoption platform. It helps sales, IT, financial, and HR departments onboard their staff, bring them on the ...Read more about Spekit

ShareNet Asset Management is a cloud-based IT asset management solution that helps organizations control assets. The platform can be accessed via a mobile application that updates IT departments about the current location, status ...Read more about Novo Solutions

Intellum is a personalized learning management system that enables businesses to create, manage, track personalized learning experiences to engage and educate customers, partners, and employees. Intellum provides one centralized l...Read more about Intellum Platform

PICC Software is a turnkey augmented intelligence solution which makes individual, collective and artificial intelligence work in symbiosis to unlock value creation at all levels of your organization. With PICC Software, your peo...Read more about PICC Software

Cronycle is content curation, collaboration, distribution and sharing tool designed to assist businesses with research and content discovery, made with recommended sources such as related topics, RSS and experts on Twitter. Users ...Read more about Cronycle

évolt is a collaborative platform that helps teams and organizations to become user-centered in every aspect of their work. It provides a suite of specialized applications and tools to change the way teams think and build their pr...Read more about évolt

C2 ATOM is a cloud-based IT service management solution that helps users manage and automate requests, assets, and tasks. Service desk features are built around filtered service catalogs and can be customized to meet the specific ...Read more about C2 ATOM

Now part of Enghouse Interactive, SmartSupport Knowledge Management Solutions is a plug-and-play knowledge base solution that caters to businesses of all sizes across various industries. The solution lets users streamline customer...Read more about Enghouse eKMS

Universal Knowledge is a knowledge management solution designed by Knowledge Powered Solutions to increase the efficiency of agents and reduce operational costs. The modules offered include call center, customer service, web self-...Read more about Universal Knowledge

Anaek OfficeAmp is a simple friendly chat-based HR System creates a collaborative and efficient workplace. OfficeAmp helps office managers and admins manager and run an efficient workplace. OfficeAmp enables employees to use one l...Read more about OfficeAmp

Inbenta is a 4-module Conversational AI Platform that simplifies and automates customer communications. With its powerful NLP technology, the platform is able to understand human language and return the appropriate content whene...Read more about Inbenta

CALVI Insight is a cloud-based telecom expense management and electronic billing solution. The solution helps users prepare invoices and notifies customers when their invoices are ready. It can also be accessed on mobile devices, ...Read more about ExxpertApps

Smart Tribune’s customer self-service solutions not only put your customers at the heart of the customer service experience but also empower your customer support agents to be more effective at everything they do. It’s simply a sm...Read more about Smart Tribune

AllAnswered is your team's collective brain. It is an all-in-one knowledge management software that combines the power of Wiki Documentation, Questions & Answers, Workflow and AI Engine. AllAnswered uses Wiki pages to document ex...Read more about AllAnswered

Theum is using existing document-based knowledge for boosting business productivity and speed. The processing of business tasks in companies today usually requires extensive research. The required knowledge is typically not to b...Read more about Theum

Greenbox is a web-based document management solution (DMS), which helps businesses of all sizes store, manage, track and update documents. Features include recurring reminders, watermarking, commenting, role-based permissions, aud...Read more about Greenbox

The Hub is a Google Cloud hosted intranet platform and client portal, providing a cost-effective solution for both SME and large enterprise organisations looking to streamline their internal processes and resources, and improve in...Read more about Hub

Remedyforce is a service management software built on a Salesforce app cloud and provides reporting, knowledge management, incident and problem management features. The software provides a service desk system so that users can man...Read more about Remedyforce

BoostHQ is a cloud-based knowledge sharing solution that caters to midsize and large businesses and lets users share links, files and discussions. Key features include multimedia file sharing, search tools, social engagement featu...Read more about BoostHQ

IBM Enterprise Content Management (ECM) is a software suite that can capture, protect, activate, analyze and engage with content, both structured and unstructured. It is suitable for companies with more than 100 employees and is s...Read more about IBM Enterprise Content Management

Almanac is a platform for async work, built around a document editor with powerful version control. ...Read more about Almanac

Twine is a cloud-based intranet solution that offers news and blogs, groups, people directory, knowledge library, file manager, calendar, surveys and workflow builder. Twine’s knowledge library allows users to create content ...Read more about Twine

Accelerate the power of a knowledge base with PHPKB. Create and manage knowledge base documentation effectively to increase productivity, reduce support tickets, improve user experience and scale customer support operations. Reli...Read more about PHPKB

Centralpoint, by Oxcyon is featured in Gartner’s Magic Quadrant for Digital Experience Platforms is a Microsoft based technology which be installed either on-premise or in the cloud. It is an N-Tiered, highly scalable, roles based...Read more about Centralpoint

Lucidea Integrated Library Systems is a suite of two applications that helps businesses streamline library automation and knowledge management processes. Designed for multinational branches as well as agile libraries, the software...Read more about Lucidea Integrated Library Systems

Methodologee is a business management solution designed to help organizations create, view, update and share key business processes and procedures with formatted text and visuals such as screenshots, videos, flowcharts and more. ...Read more about Methodologee

Tesseron ASM is a collaboration platform that can be deployed as a cloud and on-premise solution in your organization. We support your teams in mapping the optimal workflow of their work processes in the system. The automatic pro...Read more about Tesseron ASM

Juno Journey is a personalized L&D operations system. Juno Journey empowers a culture of professional growth for small and medium enterprises. We do it by helping companies to optimize the way they onboard, enable, develop and ret...Read more about Juno Journey

Helprace is a cloud-based customer relationship management (CRM) solution that helps businesses manage interactions with existing and potential customers. The solution features a personalized help desk (HD) and user feedback porta...Read more about Helprace

Tallium is a cloud-based professional services automation (PSA) software solution. Key features include modules for project, knowledge, document and resource management. Tallium’s goal is to facilitate knowledge-sharing, cont...Read more about Tallium

Knowliah is a cloud-based legal case and knowledge management solution that allows enterprise-level law firms and corporate legal counsel to effectively manage and organize matters and unstructured information/knowledge for improv...Read more about Knowliah

JigSpace is a 3D knowledge-sharing platform. It is the easiest way to create, visualize, and present ideas in 3D. JigSpaces mission is to be the knowledge platform for the metaverse, empowering anyone to create and share ideas, i...Read more about JigSpace

Looking for a software that makes your day today work in the office efficient and employees happy? Shiawa offers an office management solution that makes all employees and colleagues happy because it is so easy to use. The ticketi...Read more about Shiawa

Knowmax is a knowledge management solution designed to help call centers of all sizes improve communication between customers and the brand using visual guides, device simulation and other self-learning modules. The centralized pl...Read more about Knowmax

Inkling Collaboration is a cloud-based field service solution that caters to organizations with remote workforces. Key features include task management, group messaging, completion tracking and issue resolution. Inkling Colla...Read more about Inkling

Onna is a platform for real-time search across multiple repositories that aids in eDiscovery and finding high-value items across legal departments. It offers collaboration, document sharing, reporting, compliance management and ke...Read more about Onna

MyTalk is a web SaaS and cloud-based community system which helps businesses create their own community. The community will help in improve client experience, convert potential customers and minimize support costs. Customers who a...Read more about MyTalk

Optify is a business management and customer engagement solution that enables coaches and clients to collaborate, manage programs, and track individual progress. It allows program sponsors to gain visibility into survey results....Read more about Optify

Milldesk is an IT help desk and service management platform designed for managing all aspects of your IT department. With its intelligent workflows, users can create tickets and assign them to appropriate personnel as well as view...Read more about Milldesk

Leanbyte is a digital assistance system that provides technical guidance for industrial companies. It allows employees to work efficiently and error-free using digital, multimedia and multilingual work instructions and checklists....Read more about Leanbyte

Breakout is a cloud-based business process management (BPM) solution that enables organizations to create workflow automation. It can be used in a range of business functions such as customer onboarding, employee onboarding, purch...Read more about Breakout

Lessonly Knowledge (formerly Obie) is a cloud-based helpdesk solution that helps midsize to large businesses capture and manage knowledge and documentation from various interfaces on a centralized platform. It enables teams to col...Read more about Lessonly Knowledge

Halp is a cloud-based information technology (IT) service desk solution that helps small to large enterprises resolve employee queries with an internal ticketing system. The centralized platform comes with a workflow engine, which...Read more about Halp

With WBI, your knowledge management becomes very easy. The software, which can be operated intuitively, was developed from the pragmatic WBI method and facilitates all knowledge management processes in everyday work. Time-consumin...Read more about WIVIO

LinkFacts has teamwork tools for chatting, brainstorming, and sharing knowledge, ideas, and documentation. It can meet specific user requirements as the platform is fully customizable. The app is suitable for journalists, students...Read more about LinkFacts

Sugester is a knowledge management software designed to help businesses manage service tickets and interact with prospects. The platform enables administrators to maintain detailed call logs and set up a voice-over-IP telephony sy...Read more about Sugester

RightAnswers is a cloud-based knowledge management solution that enables organizations to create, store and manage information related to operations, processes and more in a centralized repository. It enables businesses to provide...Read more about RightAnswers

The Aware platform enables organizations to proactively discover, classify, secure, and manage data It solves for governance, risk, compliance and insights from collaboration tools like Slack, Workplace, Teams, and Yammer. Aware s...Read more about Aware

Elqano is a cloud-based knowledge management integration platform that allows businesses to collect, categorize, store and share business knowledge with employees and individuals outside an organization. It is suitable for industr...Read more about Elqano

Plek is a cloud-based social intranet platform that enables businesses, healthcare organizations, nonprofits and governments to streamline processes related to crisis communication, employee engagement, team collaboration and more...Read more about Plek

Syracuse by Alfeo is a knowledge management and information governance solution that automates the connection to a company's information sources. It is a unified platform that can centralize all information for easy access in real...Read more about Syracuse

Axiell Collections is an online and on-premise solution designed to help art galleries, museums, libraries, and educational institutions prepare catalog and manage collections. Features include remote access, reporting, event plan...Read more about Axiell Collections

Galisto is a cloud-based knowledge management software that helps help businesses store, share and manage information related to processes, best practices, and more in a centralized repository. The platform allows users to organiz...Read more about Galisto

Coveo Relevance Cloud is an artificial intelligence (AI)-enabled solution that helps businesses across finance, manufacturing, telecommunications and other industries manage enterprise search and customer service operations. The a...Read more about Coveo Relevance Cloud

Omnisearch is a SaaS search product for businesses, helping them make all the content on the sites searchable. Unlike traditional search solutions which focus on the text, Omnisearch makes all the site content searchable, includin...Read more about Omnisearch

Lessons Learned Database from Secutor Solutions is a cloud-based knowledge and project management solution that helps businesses capture experiential knowledge from key projects, operations and events. The solution helps businesse...Read more about Lessons Learned Database

faqtAgent by Synthetix is a cloud-based multichannel self-service customer service solution for call center agents. Suitable for organizations of all sizes, its self-service feature enables customers to quickly and accurately answ...Read more about Synthetix

Data Graphs is a cloud-based data management platform (DMP) that helps businesses organize enterprise data and create structured knowledge graphs. Supervisors can organize concepts into multiple datasets, link them using semantica...Read more about Data Graphs

UniCourt is a leader in making court data more accessible and useful with our Legal Data as a Service. We provide real-time API access to court data to Fortune 500 companies and AmLaw firms for business development and intelligenc...Read more about UniCourt

BlueSpice pro is used worldwide in large and small companies and is mainly used for knowledge and quality management, technical/IT documentation, creating organization manuals, and more. With Blue Spice pro you create the basis fo...Read more about BlueSpice

Zoho Learn is an integrated knowledge management and corporate training platform. With Zoho Learn, you can build your company’s knowledge repository, create interactive training programs, evaluate learners, and measure the results...Read more about Zoho Learn

Phonemos is a modern, secure, and super-affordable wiki. You share and collaborate on your content with either your organization or external people who should also have access. Like that, you build up a single source of truth and...Read more about Phonemos

Pega Customer Service tracks and analyzes the performance of customer service teams, making it easy to identify opportunities for improvement. The platform allows users to automate various processes like service ticket creation an...Read more about Pega Customer Service

Participate is a collaboration solution, which enables educational institutions and businesses to streamline learning experiences for students and employees by maintaining communities of practice (COPs). Teams can communicate with...Read more about Participate

myQuest Connect is a Microsoft Teams app which allows employees to automatically receive answers to questions they have during work. The myQuest Connect bot is linked to the organization's knowledge base and can immediately send a...Read more about myQuest Connect

E-Service Suite from Epiphany is a cloud-based solution for NetSuite that helps users manage field service operations. Key features include map dispatching, contact management, billing and invoicing, inventory management, work ord...Read more about e-Service Suite

MindTouch offers enterprise-grade, AI-powered knowledge management solutions for mid-size organizations and large global enterprises that want to increase customer lifetime value. The company’s knowledge management platform was de...Read more about MindTouch

adenin TECHNOLOGIES has designed IntelliEnterprise for a business's digital workplace. It gives users a competitive advantage by connecting suppliers, customers, partners and colleagues and providing them with information they req...Read more about IntelliEnterprise

Lucidworks Fusion is a cloud-based solution designed to help IT teams manage data discovery through natural language processing (NLP), query intent classification, information clustering and ranking algorithms. Key features includ...Read more about Lucidworks Fusion

Hypernotes is a knowledge management solution that enables businesses to create, share and organize wikis, documentation and other content. The application lets teams view information and share it with colleagues via a unified por...Read more about Hypernotes

HelpCenter.io helps make it easier for businesses to proactively help customers and lower costs. The SaaS platform is a helpdesk, knowledge base, community forum, and issue tracker all rolled into one solution that works natively ...Read more about HelpCenter.io