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Zendesk Suite

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features an...Read more about Zendesk Suite

4.4 (3891 reviews)

7 recommendations

SysAid

SysAid empowers organizations to deliver exceptional service – automagically. A comprehensive, next-gen ITSM platform, SysAid comes ready for action with generative AI baked into every element of service management, all wrapped up...Read more about SysAid

No reviews yet

7 recommendations

Document360

Document360 is an AI-powered knowledge base software for creating and sharing self-service knowledge bases. It offers a range of tools, including documentation creation, categorization, editing, and branding features such as markd...Read more about Document360

4.7 (208 reviews)

2 recommendations

TeamSupport

TeamSupport is a robust customer support solution designed to improve customer satisfaction, simplify workflows, and make agents’ lives easier. We empower teams of all sizes to consolidate channels, shorten time to resolution, col...Read more about TeamSupport

4.5 (845 reviews)

1 recommendations

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Freshservice

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal and knowledge...Read more about Freshservice

4.5 (573 reviews)

1 recommendations

BOSSDesk

BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional customer experience! With rapidly increasing service requests, is your company maximizing its investment in your ...Read more about BOSSDesk

4.6 (119 reviews)

1 recommendations

Shelf

Shelf: The Modern Knowledge Management Platform We live in an on-demand world where a few minutes delay can be the difference between failure and success. Shelf helps modern businesses thrive with on-demand answers to the questio...Read more about Shelf

4.8 (103 reviews)

1 recommendations

eGain Knowledge Hub

Top-rated artificial intelligence knowledge management software - Rated #1 by analysts such as Gartner and infused with AI and ML, eGain Knowledge Hub offers personalized answers and conversational guidance to help contact center...Read more about eGain Knowledge Hub

No reviews yet

1 recommendations

Slack

Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financi...Read more about Slack

Wix

Wix is a cloud-based landing page solution that helps users create and manage websites. The solution provides multiple templates with video backgrounds, fonts and animation. It allows users to customize the website with their own ...Read more about Wix

Microsoft SharePoint

Microsoft Sharepoint is a knowledge and content management system (CMS). The product also provides collaboration tool capabilities. The solution offers typical CMS features like document and digital asset management, case and cont...Read more about Microsoft SharePoint

monday.com

monday.com is an award-winning work and project management platform that helps teams of all sizes plan, prioritize, manage, and execute their work more effectively. The platform offers solutions for a wide range of use-cases such...Read more about monday.com

Confluence

Confluence is a project management solution that enables organizations to create, collaborate, organize and review project documents. The system offers both cloud-based and on-premise deployment. Confluence’s editor feature a...Read more about Confluence

Freshdesk

Freshdesk is a cloud-based customer service software that helps businesses provide effortless service across every customer touchpoint. Freshdesk empowers businesses to monitor customer conversations across email, phone, chat, soc...Read more about Freshdesk

Notion

Notion is a digital workspace that lets small to large businesses streamline and manage notes, tasks, projects, records, calendar and more. Key features include portfolio tracker, designer templates, database management, documenta...Read more about Notion

Zoho Desk

Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer support tickets, a customer support portal, contract management and report creat...Read more about Zoho Desk

LiveAgent

LiveAgent is an online Help Desk solution for e-commerce businesses at the small and midsize levels. The platform offers live chat application, ticket management, online self-service portals, and change and license management, all...Read more about LiveAgent

Bitrix24

Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and m...Read more about Bitrix24

Microsoft Viva Engage

Microsoft Viva Engage is a private cloud-based social network that enables employees to collaborate across departments, locations, content and business applications. It is suitable for businesses of all sizes. Microsoft Viva Engag...Read more about Microsoft Viva Engage

Salesforce Service Cloud

Service Cloud from Salesforce is a cloud-based customer service management solution that is designed to initiate customer service activities from anywhere. Built on the Salesforce1 Platform, Service Cloud works to centralise and o...Read more about Salesforce Service Cloud

JIRA Service Management

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution that unlocks high-velocity teams. IT is in the midst of rapid transformation to build capabilities that enable quick delivery of ...Read more about JIRA Service Management

SolarWinds Service Desk

SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITSM) functionalities. SolarWinds Service Desk offers comprehensive service desk functionality that helps businesses...Read more about SolarWinds Service Desk

Aha!

Aha! is the world's #1 product development software. We help more than 1 million product builders bring their strategy to life. Our suite of tools includes Aha! Roadmaps, Aha! Ideas, Aha! Whiteboards, Aha! Knowledge, and Aha! Deve...Read more about Aha!

Trainual

Trainual is a cloud-based learning management system. The solution serves various industry verticals and allows organizations to automate training and onboarding process. It helps in organizing training modules in a centralized sy...Read more about Trainual

Flowlu

Flowlu is a cloud-based customer relationship management (CRM) solution designed for businesses of all sizes across various industries. The solution enables teams to manage processes from lead generation to sales. Flowlu offers va...Read more about Flowlu

Connecteam

Connecteam was designed and built as a true all-in-one solution. Easily engage and manage non-desk employees with a true all-in-one mobile app. Connecteam offers a powerful, mobile-first platform that helps improve communication, ...Read more about Connecteam

Jolt

Jolt is a comprehensive digital operations platform that is available on smartphones and tablets. Jolt helps restaurants, retail, hospitality, and other businesses create accountability, enhance food safety compliance, and boost ...Read more about Jolt

Guru

AI-powered enterprise search, intranet, and knowledge base in one. Search for content across all your knowledge sources (Gdrive, Onedrive, Box, Dropbox, Sharepoint) Create, improve, or synthesize verified content and translate ...Read more about Guru

Bloomfire

Bloomfire is a cloud-based knowledge management platform that aims to help employees search for information to do their jobs by connecting people with knowledge. Organizations use Bloomfire to find and follow internal experts, c...Read more about Bloomfire

IT Glue

IT Glue is a cloud-based IT documentation solution that caters to small businesses across various industries. Features include checklists, relationship mapping, runbooks, document automation, asset tracking and more. IT Glue's r...Read more about IT Glue

Yonyx

Yonyx is a cloud-based solution designed to help call centers and customer service businesses create and manage interactive guides for technical support, telemarketing, lead qualification, compliance and other processes. The platf...Read more about Yonyx

Genesys Cloud CX

Genesys Cloud CX™ cloud contact center software transforms your customer experience. It connects data across teams, tools, interactions so you have actionable insights to address customers problems with ease on any channel, at any...Read more about Genesys Cloud CX

KnowledgeOwl

KnowledgeOwl is a cloud-based knowledge management solution that is suitable for businesses of all sizes. It is industry agnostic and is most useful to human resources (HR) and customer service departments. Core features include k...Read more about KnowledgeOwl

Help Scout

Help Scout is a dedicated customer support platform built for growing teams to deliver best-in-class customer service. When you sign up you get access to an entire suite of tools, all optimized specifically for customer support. ...Read more about Help Scout

Caspio

Caspio is a cloud-based, no-code, application development solution for organizations of all sizes. The platform is suitable for industries such as health care, media, government, education, nonprofits, consulting, churches and com...Read more about Caspio

ManageEngine ServiceDesk Plus

ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as well as project management, contract management and features for ITIL (information technology infrastructure librar...Read more about ManageEngine ServiceDesk Plus

Quip

Quip is a cloud-based project management and task collaboration solution that help users work together and communicate without emails. Users can create and edit spreadsheets, documents and checklists in the system, and team member...Read more about Quip

HelpCrunch

HelpCrunch is a customer communication platform combining live chat, email marketing automation and a help desk in one solution. The solution helps support, sales and marketing teams to acquire, convert leads and support their cus...Read more about HelpCrunch

M-Files

M-Files is the leading platform for knowledge work automation. M-Files enables knowledge workers to instantly find the right information in any context, automate business processes, and enforce information control. This provides b...Read more about M-Files

Vivantio

Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Suppor...Read more about Vivantio

LiquidText

LiquidText is a note-taking solution that helps businesses collate ideas, create note relationships, handle search processes, and more from within a unified platform. It allows staff members share notes with other team members and...Read more about LiquidText

livepro

livepro is a purpose-built cloud knowledge management platform for staff, customers, and partners. livepro offers the ability to view business knowledge as decision trees and process guidance, as well as articles. Everyone in the ...Read more about livepro

Fusebase (Formerly Nimbus)

FuseBase is an AI-powered, all-in-one client collaboration tool designed to help professional services streamline workflow and deliver outstanding customer experiences with client portals. This platform empowers professional servi...Read more about Fusebase (Formerly Nimbus)

HubSpot Service Hub

Service Hub is a cloud-based customer service platform designed for small to large businesses manage contacts, requests, deals, appointment schedules and more. Key features include reporting, lead generation, marketing automation ...Read more about HubSpot Service Hub

GreenRope

GreenRope is a customer relationship management (CRM) solution best suited for small business owners in all industries looking to consolidate their email marketing, social media, sales, event and project management into a single c...Read more about GreenRope

ServiceNow Customer Service Management

ServiceNow Customer Service Management (CSM) is a cloud-based product that helps businesses deliver frictionless customer experiences and connect the entire enterprise. It provides a range of features such as case management, anal...Read more about ServiceNow Customer Service Management

Gist

Gist is a cloud-based help desk platform that helps small to large enterprises manage customer queries and streamline communication with leads. It enables users to embed chat widgets into business websites and customize greeting m...Read more about Gist

MangoApps

MangoApps is a unified employee experience platform that combines intranet, training, teamwork, and content management into a single dashboard and workspace. Our user-friendly, infinitely customizable approach fits into the way yo...Read more about MangoApps

Responsive (formerly RFPIO)

As the global leader in strategic response management software, Responsive (formerly RFPIO) transforms how companies share and exchange critical information. Our commitment to product innovation and customer success empowers compa...Read more about Responsive (formerly RFPIO)

Paperpile

Paperpile is a knowledge management solution that helps businesses access, read and annotate texts across the research library. The platform enables administrators to add bibliographies and citations across Google Docs. Managers...Read more about Paperpile

eXo Platform

eXo Platform is a digital workplace solution that allows businesses to connect, engage, empower, and reward teams. eXo Platform is a holistic solution that combines social, collaborative, gamification and reward features to e...Read more about eXo Platform

EisenVault

EisenVault is a document management system (DMS) used by corporations worldwide. It offers multi-language optical character recognition (OCR) and is suitable for businesses in various industries, including education, healthcare, m...Read more about EisenVault

Yext

Yext (NYSE: YEXT) helps organizations answer every question about their business. Yext's Answers Platform collects and organizes content into a Knowledge Graph, then leverages a complementary set of products — including Listings,...Read more about Yext

Faveo Helpdesk

Faveo Helpdesk is a cloud-based help desk solution that caters to startups and small to mid-size businesses. Key features include a buildable knowledge base and a built-in search option. Faveo allows users to build their own ...Read more about Faveo Helpdesk

Helpjuice

Helpjuice is a cloud-based knowledge base management solution suitable for businesses of all sizes and in any industry segment. It includes applications for the creation and management of both internal and external knowledge bases...Read more about Helpjuice

HappyFox Help Desk

HappyFox is a cloud-based customer relationship management solution that provides help desk and ticketing solutions to businesses across various industries, including computer and software, education, travel and leisure, media and...Read more about HappyFox Help Desk

Pobuca Connect

Pobuca Connect is a cloud-based contact management application that lets businesses store and share contacts. The solution connects multiple, overlapping and non-connected business contacts into one unified company address book. ...Read more about Pobuca Connect

Bettermode

Bettermode is an all-in-one customer community platform to engage customers and build meaningful experiences. A community built on Bettermode is a customer hub with many use cases. Product teams collect ideas and feedback. Custom...Read more about Bettermode

TOPdesk

Making service happen with TOPdesk TOPdesk is an IT service management (ITSM) platform designed to help busy service teams at midsized businesses (250-5000 employees) regain control of their work and make service happen. TOPdesk...Read more about TOPdesk

Nuclino

Nuclino is a unified workspace that works like a collective brain and allows users to bring all your team's work together. Users can build a knowledge base, manage projects, take meeting notes, collaborate on technical documentati...Read more about Nuclino

Clinked

Clinked is a powerful cloud-based portal software that provides an efficient platform for businesses to collaborate, manage projects and share files. Its bank-grade security, user-friendly interface and robust features make it an ...Read more about Clinked

Thought Industries

Thought Industries offers a cloud-based customer training platform designed to suit the needs of business across multiple industries including software, manufacturing, professional training, continued education, continued medical ...Read more about Thought Industries

ePS Pace

EFI Pace is a cloud-based business management solution designed to help organizations in the printing industry handle operations related to data collection, accounting, quotations, sales management and more. The customer relations...Read more about ePS Pace

Zoho Connect

Zoho Connect is a cloud-based project collaboration tool designed for businesses of all sizes across various industries. It allows users to build an enterprise social network so that colleagues can collaborate and connect on proje...Read more about Zoho Connect

Groove

Groove is a cloud-based help desk software for small businesses. It helps companies to communicate with their customers via email, live chat, social media and phone calls. Key features include ticketing, live chat, knowledge manag...Read more about Groove

UTrakk DMeS

Built for medium and large manufacturers of 200+ employees, UTrakk is an advanced DMS (Daily Management System) that helps managers boost their impact in delivering their roles, with a focus on improving both competitive performan...Read more about UTrakk DMeS

Jostle

Jostle’s employee success platform is where everyone connects, communicates, and celebrates at work. It’s the heartbeat of our own company and has helped employees in over 1,000 organizations easily belong and contribute, anywhere...Read more about Jostle

Stack Overflow for Teams

Built on the most trusted platforms among developers. Stack Overflow for Teams is a knowledge base platform that makes knowledge sharing easier and gets your team the answers they need faster reducing disruptions in their workflow...Read more about Stack Overflow for Teams

UserVoice

UserVoice is a product feedback management solution that collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback for product teams. With a customizable feedback portal, in-a...Read more about UserVoice

Engageware

Engageware (formerly TimeTrade SilverCloud) provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our self-service, appointment schedu...Read more about Engageware

keelearning

keelearning provides a personalized learning management system (LMW) that can be played out on the go. The application supports multilingual translations and content. The learning management system comes with a quiz function wit...Read more about keelearning

HelpSite

HelpSite is a cloud-based solution that helps businesses create and build customizable knowledge bases and FAQs to resolve clients' queries. Using the platform, customers can receive automated suggestions about suitable articles a...Read more about HelpSite

Higher Logic Vanilla

Vanilla is a cloud-based community management solution for consumer goods, financial services, gaming, media and publishing and technology. The solution helps organizations engage members, create discussion forums and gather ideas...Read more about Higher Logic Vanilla

SwipeGuide

It’s time to simplify the way people work and learn at the frontline. SwipeGuide is the frontline 'how-to' software for collaborative and connected work at scale. The clear-cut platform helps you drive operational excellence thro...Read more about SwipeGuide

Alloy Navigator

Alloy Navigator is an IT service and asset management solution that enables organizations of all sizes to manage their IT operations. This solution offers a fully integrated help desk, network inventory, knowledge base capabilitie...Read more about Alloy Navigator

iorad

Create step-by-step, interactive tutorials that are shareable in multiple formats in a matter of minutes. The iorad software offers users to train employees on how to use the different features and also provides guided tutorials ...Read more about iorad

TextExpander

TextExpander boosts your business productivity by allowing your team to communicate smarter, faster, and more consistently across all your channels. Built with collaboration in mind, your team will: - Save time and be more prod...Read more about TextExpander

Axero

Axero is the leading intranet software that unifies teams, accelerates growth, increases productivity and unites employees. With easy-to-use features, integrations with the most on demand systems, and a beautiful, modern interface...Read more about Axero

Waybook

Waybook turns documents, processes, and know-how into effective and organized onboarding, training, and reference materials. This solution was designed by process experts to help businesses stay organized. The easy-to-use interfac...Read more about Waybook

Re:amaze

Reamaze is a cloud-based help desk and customer messaging solution that helps businesses support, engage and convert customers using a single app. It’s suitable for businesses across industries such as higher education, retail, fo...Read more about Re:amaze

Schoox

Schoox is workplace learning software with a people-first twist. People aren’t cogs, and Schoox was designed for how humans actually learn. We keep learners curious by letting you deliver more kinds of content wherever they are, f...Read more about Schoox

Jive

Jive Interactive Intranet is a cornerstone of the modern digital workplace, a central hub for internal communications, employee collaboration, organizational knowledge, documents and more. Many leading companies worldwide rely on ...Read more about Jive

FileHold

FileHold Enterprise is a document management solution that helps large organizations to transition to a paperless work environment. FileHold can be installed on premise or on a secure private or public cloud. Features include...Read more about FileHold

SocialChorus

SocialChorus is a workforce communication platform for enterprises. It provides a single place to conduct major communication activities including planning, creating, publishing and monitoring employee communications. It helps man...Read more about SocialChorus

Speakap

Speakap is a cloud-based employee engagement solution that assists small to large organizations with employee profile creation and team management. Its key features include custom branding, file sharing, private messaging and docu...Read more about Speakap

Deepser

Deepser is an ITSM software that allows businesses to manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scal...Read more about Deepser

Starmind

Starmind is a knowledge management and employee communication solution that helps businesses streamline processes related to collaboration, knowledge exchange, information management, and more from within a unified platform. It al...Read more about Starmind

Elastic Enterprise Search

Elastic Enterprise Search is Elasticsearch, with a complete set of specialized tools and extensible APIs that make it easy to build search solutions and give users the best answers, every time. Monitor performance with robust anal...Read more about Elastic Enterprise Search

MyHub

MyHub will allow you to quickly create a beautiful intranet that will transform the way employees connect to information, processes, and each other. With MyHub, benefit from modern intranet features such as pre-built templates, ch...Read more about MyHub

BlogIn

Designed for small to large businesses in law, insurance, travel, food and beverage, design, technology, retail and other industries, BlogIn is a cloud-based knowledge management platform that helps share company updates, create b...Read more about BlogIn

Slite

Slite is the fastest way to access trusted company information. Powered by AI, Slite’s knowledge base enables growing teams to instantly get the answers they need - without even searching. From onboarding guides to all hands notes...Read more about Slite

Slab

Slab is a knowledgebase and collaborations management solution designed to help businesses create a database of documents, policies and procedures, articles, employee handbooks, guidelines and more. Organizations can modify, remov...Read more about Slab

Teamwork Spaces

Teamwork Spaces is a knowledge management software designed to help businesses in the education, finance and other sectors collaborate with teams to build and share content with clients. Administrators can include images, diagrams...Read more about Teamwork Spaces

Citavi

Citavi is an all-in-one scholarly note-taking and reference management solution. It helps researchers organize, collaborate, take notes, and write/manage citations - all within one platform. Citavi can be used by individual resear...Read more about Citavi

Igloo

If you’re ready to switch to a cutting-edge intranet to deliver a better employee experience – where communication is a two-way street – and build a culture free of silos, Igloo may be the perfect answer. Igloo’s communications-fo...Read more about Igloo

HighQ

HighQ is a cloud-based solution for law firms streamlining collaboration, legal operations and client management. HighQ connects your teams and improves your ability to serve clients in a meaningful way. On a unified, secure, and ...Read more about HighQ

LumApps

LumApps is a cloud-based Employee Experience Platform built to enhance both Google Workspace and Microsoft 365. LumApps offers tools for managing and sharing employee information, social feeds, and collaborative environments. Lum...Read more about LumApps

Dashworks

Cloud-based AI assistant that helps improve company productivity and efficiency by providing answers to frequently asked questions and helping employees find documents, emails, tasks, and more. Dash AI can also write company-spe...Read more about Dashworks

Deskpro

Deskpro is a customer service solution that caters to businesses of all sizes across various industries such as information technology (IT), education, gaming, retail and more. Key features include a self-service portal, known iss...Read more about Deskpro

Happeo

Happeo is an intranet software focused on improving internal communications. It integrates exclusively with G Suite and provides users with content management capabilities, employee engagement analytics, permission management and ...Read more about Happeo

UseResponse

UseResponse is a Cloud-based and Slef-Hosted customer support solution that provides users with customer service tools and customer feedback solution. It features a Help Desk Ticketing Solution, Feedback Community System, Knowledg...Read more about UseResponse

User.com

User.com is a full-stack marketing automation platform that converts visitors into satisfied and loyal customers. The application allows you to gather information about prospects and communicate with them via live chat through cha...Read more about User.com

FORM OpX

FORM OpX is a field service solution that provides tools that aim to optimize the workflow involved in traditional field service operations. Based on a variety of responses, the system triggers events that are situationally approp...Read more about FORM OpX

Motadata ServiceOps

Motadata ServiceOps is an intelligent ITSM solution that empowers businesses to adopt changes across people, processes, and technology. It is built on our proprietary DFIT (Deep Learning Framework for IT Operation) and offers help...Read more about Motadata ServiceOps

AnswerHub

AnswerHub is an online developer community solution available for deployment either in the cloud or on-premise. It is suitable for midsize businesses to large enterprises across various industries. AnswerHub enables team coll...Read more about AnswerHub

AirManual

AirManual aims to make it easy for companies of all sizes to help their teams work together more efficiently and effectively by turning complex procedures and expert knowledge into simple, easy-to-follow checklists. The applicatio...Read more about AirManual

Malcolm!

Malcom! is a customer self service platform that helps businesses of all sizes in any sector provide a self service solution to their customers. Use Malcolm! to surface your knowledge, digitise your service related tasks, route ...Read more about Malcolm!

SmarterU LMS

Do you need to deliver compliance training with certifications, deploy an eLearning course library, or author courses – for employees, customers, partners, or volunteers? SmarterU LMS can help you! Specializing in online learning...Read more about SmarterU LMS

JustClip

JustClip is a collaboration tool that helps businesses of all sizes in education, sales, accounting, law and other industries collect, organize, annotate and share information from a centralized platform. Professionals can save, c...Read more about JustClip

GLPi

GLPI is an IT Service Management software based on open source technologies. It is a great solution for helpdesk, project, financial, assets and user management thanks to core features and numerous plugins. GLPI is recommended for...Read more about GLPi

Nuxeo

Nuxeo helps enterprises build and modernize content management applications to tackle the content issues of today with a low-code development approach. As a cloud-native content services platform, Nuxeo leverages secure cloud tech...Read more about Nuxeo

Cayzu

Cayzu is a cloud-based help desk management solution designed for small and midsize businesses. It offers ticket management, issue management, a self service portal and automated routing functionalities within a suite. The so...Read more about Cayzu

SupportHero

Support Hero is a cloud-based knowledge management solution that helps users create informative articles/tutorials and improve customer satisfaction. Key features of this platform include private content, SSO, statistics down to t...Read more about SupportHero

Planbox Innovate

Planbox Innovate is an idea management tool designed for teams across all industries. Key features include a configurable setup centered around a four-level structure: initiatives, projects, items and tasks. Users can create ...Read more about Planbox Innovate

Elium

Elium is the leading European knowledge-sharing solution, bringing together collaboration and knowledge. It allows organisations to capture, structure and access knowledge to help make the right decision and generate impact. Integ...Read more about Elium

ZenCase

Developed by attorneys for attorneys! ZenCase is Next Generation, Cloud-Based Law Practice software that makes everyone’s job in the firm easier, no matter the size. Legal Administrators are being consumed with double accounting ...Read more about ZenCase

elevio

Elevio is a self-service support and customer education platform that helps users create and manage a knowledge base. It offers built in content management tools, and users can also import existing knowledge base content. The...Read more about elevio

SeamlessDesk

SeamlessDesk is a cloud-based help desk solution that lets customers create tickets to address issues. Key features include time tracking, ticket management and agent inbox management. SeamlessDesk’s ticket submission form he...Read more about SeamlessDesk

EKR Orchestra

EKR ORCHESTRA is a document management solution that simplifies the way organizations manage and track their documents. EKR ORCHESTRA supports businesses in creating, managing and storing catalogs, technical manuals, regulatory da...Read more about EKR Orchestra

HelpSpace

HelpSpace, a German startup founded in 2020, offers helpdesk support for small to medium-sized businesses. Its goal is to provide an aesthetically pleasing and user-friendly platform that is easy to use and efficient. Features of...Read more about HelpSpace

ProProfs Knowledge Base

ProProfs Knowledge Base is a simple cloud-based tool that helps you create a public and private knowledge base, help centers, FAQs, documentation, manuals, and much more. Suitable for all kinds of businesses, the software can be...Read more about ProProfs Knowledge Base

Honey

Honey is a reinvention of the corporate intranet, designed specifically for fast growing teams. With Honey, companies are able to maintain a highly engaged employee culture, even as headcount grows exponentially. Founded at an aw...Read more about Honey

Elucidat

Elucidat is a cloud-based e-learning course authoring solution designed to speed up team production for high quality learning at any scale. With Elucidat, users are able to create and customize courses, control and secure content ...Read more about Elucidat

IdeaScale

With over 4.5M participants and 3.6M active campaigns, IdeaScale is a leading idea and innovation management software. We empower organizations to crowdsource ideas from their complete business ecosystem, aided by advanced analyti...Read more about IdeaScale

Planio

Planio is a cloud-based bug tracking and project management solution that enables users to process incidents, manage workflows and build a central database for document management. The solution tracks issues and bugs during softwa...Read more about Planio

ProcedureFlow

ProcedureFlow is a cloud-based knowledge management solution. The solution converts organizations’ processes and information into an accessible management tool to be used by employees. Key features includes data flowcharts, title ...Read more about ProcedureFlow

WorkTogether

"WorkTogether is an intranet tool available only in Italian. It allows Italian companies to create and design digital workspaces. The app is mostly used by larger banking companies with over 100 employees. It allows business leade...Read more about WorkTogether

eHabilis

eHabilis is a cloud-based training and learning management software that helps companies manage their knowledge assets, foster collaboration among employees, increase productivity and improve decision-making processes. It has be...Read more about eHabilis

Obsidian

Obsidian is a cloud-based knowledge management solution that provides local folders of text files and note-publishing options to users. The tool lets executives create to-do lists, notes, ideas, journals, and more on a unified pla...Read more about Obsidian

XWiki

XWiki is a "Knowledge Management and Collaboration" specialized platform, with a focus on answering more complex knowledge management needs such as knowledge base, intranet/extranet, website, procedures, and more. Suitable for bus...Read more about XWiki

ProProfs Training Maker

ProProfs Training Maker is an award-winning cloud-based learning management system (LMS). It comes equipped with an authoring tool and a regularly updated library of ready-to-use courses and templates. The platform is versatile an...Read more about ProProfs Training Maker

Hub

The Hub is a Google Cloud hosted intranet platform and client portal, providing a cost-effective solution for both SME and large enterprise organisations looking to streamline their internal processes and resources, and improve in...Read more about Hub

BlueVolt

BlueVolt provides sales enablement through product training. Combining a network of suppliers, distributors, trade associations, cooperatives, and buying groups with an award-winning LMS platform, BlueVolt provides a unique channe...Read more about BlueVolt

dominKnow | ONE

dominKnow provides enterprise course authoring and management software to deliver responsive, re-usable, and interactive eLearning across formal and informal learning channels simultaneously. The integrated suite of authoring tool...Read more about dominKnow | ONE

Standuply

Standuply, built for Slack, is a knowledge management solution that helps businesses set up team-specific Q & A systems to optimize overall employee productivity. It allows team leaders to conduct text, video, and audio-based team...Read more about Standuply

Method Grid

Method Grid is a knowledge and business process management software that enables businesses to create and manage team playbooks and processes on a centralized platform. It is a flexible simple grid platform that allows staff membe...Read more about Method Grid

Tervene

Tervene supports organizations' daily operations control. Our connected worker platform empowers frontline teams and top management to reach operational excellence with stronger daily management, collaboration and problem-solving ...Read more about Tervene

WordLift

WordLift is an innovative SEO automation platform designed to build knowledge graphs that helps search engines understand the content that you write and the products that you sell. As you would need a translation to understand a...Read more about WordLift

Edmingle

Edmingle is a unique yet simple SAAS LMS provider that has been assisting education and training businesses in achieving independence since 2016. We have a user base of over 1 million learners and partnerships with more than 20,00...Read more about Edmingle

Archbee

Archbee is a knowledge management software designed to help small businesses create and publish architecture diagrams, developer guides and other technical help documentation. Administrators can utilize the drag-and-drop interface...Read more about Archbee

Docsie

Docsie platform helps businesses analyze how customers interact with documentation and provides insights on how to improve them. Using documentation made in Docsie, customers can find relevant knowledge about products and improve ...Read more about Docsie

Thortspace

Thortspace is an online platform designed to help businesses solve problems, collaborate on ideas or educate their employees. It offers tools for gathering information, recording research, analyzing data, solving problems, collabo...Read more about Thortspace

Serviceware Knowledge

Serviceware Knowledge is a cloud-based knowledge management solution designed for businesses of all sizes. The solution caters to multiple segments including customer service, sales, marketing, field services, human resources and ...Read more about Serviceware Knowledge

KMS Lighthouse

KMS Lighthouse is a cloud-based knowledge management solution designed for businesses in many industries including banking, insurance, retail, healthcare, and others. It provides access to relevant product and procedure informatio...Read more about KMS Lighthouse

Copilot

Copilot is a technology platform that service businesses use to run and grow. Copilot’s product suite gives business an all-in-one solution for client communication, payments, file-sharing, contracts, help desks, forms, and more. ...Read more about Copilot

Crehana

Crehana is a talent management solution that helps businesses identify employee skill gaps, create learning routes, track team progress, design assessments, and more on a centralized platform. It allows staff members to utilize th...Read more about Crehana

PeerBoard

PeerBoard is a plug-and-play community solution, which helps groups, clubs, startups, marketplaces and businesses create discussion forums to facilitate communication across members, customers and peers. Managers can segment conte...Read more about PeerBoard

PACTA

"Pacta sunt servanda." Bring your documents to life with our artificial intelligence and your virtual legal assistance "Themis". PACTA is the ai-driven Contract Lifecycle Management made in Germany and is operated by BlockAxs Gmb...Read more about PACTA

Contentverse

Contentverse is document management for every department in every industry. It's a blank slate for your team to recreate your storage processes and even make them better! • Scan, upload, or drag-and-drop files into the system ...Read more about Contentverse

USU Knowledge Management

Knowledge Center is a cloud-based knowledge management solution that allows call center businesses to create a central knowledge repository for their agents. The solution caters to multiple industries such as automobiles, FMCG, sp...Read more about USU Knowledge Management

Forumbee

Forumbee is a cloud-based community and discussion forum-creation platform that supports social sharing, mobile moderation and a knowledge base. It features branding and design, discussion forums, Q&A forums, feedback forums and p...Read more about Forumbee

Mozzaik365

Mozzaik365 is an extension for SharePoint Online designed to streamline the employee experience in the Microsoft 365 environment. It enables users to create a digital workplace that optimizes communication, collaboration, and know...Read more about Mozzaik365

OnScreen

OnScreen step by step walkthroughs to help business users complete any task live in any application. Business process guides created in minutes by power users or trainers. Trusted by top Enterprise organizations to improve trainin...Read more about OnScreen

ProNavigator

ProNavigator is purpose-built for underwriters, claims and operations teams, and agencies to organize all of their guidelines, wordings, operating procedures, marketing material and more. We simplify and speed up accessing informa...Read more about ProNavigator

Mentessa

Designed for businesses of all sizes, Mentessa is a cloud-based onboarding solution that helps manage upskilling, networking, mentoring, community engagement and more. Key features include appointment reminders, community statisti...Read more about Mentessa

ScreenSteps

ScreenSteps is a knowledge base management software that helps businesses create, share and access standard operating procedures, call flows, troubleshooting guides and other context-sensitive help. Key features include content cr...Read more about ScreenSteps

TOPYX LMS

TOPYX is a cloud-based learning management system (LMS) that features social learning tools. It provides organizations with access to formal training with informal learning. It is suitable for enterprises, government institutions,...Read more about TOPYX LMS

FiscalNote

FiscalNote is an information services business with a focus on market intelligence and global policy. Its aim is to enable other businesses to manage their relationships with elected officials and facilitate the development of bil...Read more about FiscalNote

JigSpace

JigSpace is a 3D knowledge-sharing platform. It is the easiest way to create, visualize, and present ideas in 3D. JigSpaces mission is to be the knowledge platform for the metaverse, empowering anyone to create and share ideas, i...Read more about JigSpace

Drillster

Drillster is a smart microlearning app that keeps critical knowledge and competencies top of mind, so employees can deliver top performance, using the right skills at the right time. Drillster was founded in 2011 by Thomas Gooss...Read more about Drillster

Novo Solutions

ShareNet Asset Management is a cloud-based IT asset management solution that helps organizations control assets. The platform can be accessed via a mobile application that updates IT departments about the current location, status ...Read more about Novo Solutions

Knowliah

Knowliah is a cloud-based legal case and knowledge management solution that allows enterprise-level law firms and corporate legal counsel to effectively manage and organize matters and unstructured information/knowledge for improv...Read more about Knowliah

Intellum Platform

Intellum provides the world's largest and fastest-moving companies, including Amazon, Google, X (Twitter), Meta, Mailchimp, Gusto, Redbull, Snap Inc., Pinterest, Stripe, AirBnB, and Verizon, with an all-in-one solution for authori...Read more about Intellum Platform

Spekit

Spekit is a cloud-based at-work learning tool that combines the capabilities of a knowledge base, sales tool, and digital adoption platform. It helps sales, IT, financial, and HR departments onboard their staff, bring them on the ...Read more about Spekit

Greenbox

Greenbox is a web-based document management solution (DMS), which helps businesses of all sizes store, manage, track and update documents. Features include recurring reminders, watermarking, commenting, role-based permissions, aud...Read more about Greenbox

Juno Journey

Juno Journey is a personalized L&D operations system. Juno Journey empowers a culture of professional growth for small and medium enterprises. We do it by helping companies to optimize the way they onboard, enable, develop and ret...Read more about Juno Journey

Remedyforce

Remedyforce is a service management software built on a Salesforce app cloud and provides reporting, knowledge management, incident and problem management features. The software provides a service desk system so that users can man...Read more about Remedyforce

Capacity

Capacity is a cloud-based help desk and knowledge base solution that utilizes AI-powered automation to enhance workflows and business processes for finance, insurance, manufacturing, software and education industries. Capacity's c...Read more about Capacity

PICC Software

PICC Software is a turnkey augmented intelligence solution which makes individual, collective and artificial intelligence work in symbiosis to unlock value creation at all levels of your organization. With PICC Software, your peo...Read more about PICC Software

Cronycle

Cronycle is content curation, collaboration, distribution and sharing tool designed to assist businesses with research and content discovery, made with recommended sources such as related topics, RSS and experts on Twitter. Users ...Read more about Cronycle

C2-ITSM

C2 ITSM is a cloud-based IT service management solution that helps users manage and automate requests, assets, and tasks. Service desk features are built around filtered service catalogs and can be customized to meet the specific ...Read more about C2-ITSM

Empolis Service Express

Empolis Service Express® is the all-in-one platform for data-driven service and aftersales. As digitalization has significantly changed the demands placed on customer service, AI-powered tools become essential to help you quickly ...Read more about Empolis Service Express

évolt

évolt is a collaborative platform that helps teams and organizations to become user-centered in every aspect of their work. It provides a suite of specialized applications and tools to change the way teams think and build their pr...Read more about évolt

Klyck

Klyck is your ultimate solution for organizing, finding, sharing, and measuring content. With Klyck, you can centralize your team's knowledge, providing quick and easy access to all your files, ideas, processes, best practices and...Read more about Klyck

TheBrain

TheBrain is an innovative software tool that serves as the ultimate digital memory for individuals seeking to enhance their thinking and expand their ideas. By digitizing the mind, TheBrain allows users to visually see and organiz...Read more about TheBrain

Inbenta

Inbenta is a 4-module Conversational AI Platform that simplifies and automates customer communications. With its powerful NLP technology, the platform is able to understand human language and return the appropriate content whene...Read more about Inbenta

AirMason

AirMason is acloud-based platform specifically made to help Human resource teams increase their efficiency with document creation, distribution, design and the collection of signatures. AirMason's helps users transform their exi...Read more about AirMason

Korra

Korra is an AI-powered customer support solution designed to help businesses enhance customer service experiences. Korra offers key features, such as a self-service AI chatbot, automated content analysis, and a powerful natural la...Read more about Korra

KnowledgeNet.ai

Surface relationship insights and actionable intelligence buried across your company, so you and your team can be more productive, make smarter decisions, and close deals faster. Trusted by thousands of innovative sales and marke...Read more about KnowledgeNet.ai

Enghouse eKMS

Now part of Enghouse Interactive, SmartSupport Knowledge Management Solutions is a plug-and-play knowledge base solution that caters to businesses of all sizes across various industries. The solution lets users streamline customer...Read more about Enghouse eKMS

Universal Knowledge

Universal Knowledge is a knowledge management solution designed by Knowledge Powered Solutions to increase the efficiency of agents and reduce operational costs. The modules offered include call center, customer service, web self-...Read more about Universal Knowledge

OfficeAmp

Anaek OfficeAmp is a simple friendly chat-based HR System creates a collaborative and efficient workplace. OfficeAmp helps office managers and admins manager and run an efficient workplace. OfficeAmp enables employees to use one l...Read more about OfficeAmp

Gainsight Digital Hub

Gainsight Digital Hub is a powerful centralized destination that brings your customers, resources, and products together. The all-in-one hub empowers you to scale how you engage, retain, and delight your customers by unifying your...Read more about Gainsight Digital Hub

Liberty

Liberty is an innovative, interactive and comprehensive library management system. It is one of the most advanced and customizable solutions available globally, allowing for the discovery and provision of both traditional and di...Read more about Liberty

Almanac

Almanac is a platform for async work, built around a document editor with powerful version control. ...Read more about Almanac

easiware

easiware is a customer service software that enables brands to streamline customer interactions by consolidating customer information, automating requests, and employing smart technologies. The platform enables managers to central...Read more about easiware

Typinator

Typinator is an innovative text expansion software designed to revolutionize the way professionals handle typing tasks. This powerful tool is not just about saving a few keystrokes; it's about transforming your entire typing exper...Read more about Typinator

Answerbase

Answerbase is a solution for mid-size and enterprise-level companies looking for marketing automation and analytics, customer service and support and social CRM. Customer service and support module allow companies to solve their c...Read more about Answerbase

ExxpertApps

CALVI Insight is a cloud-based telecom expense management and electronic billing solution. The solution helps users prepare invoices and notifies customers when their invoices are ready. It can also be accessed on mobile devices, ...Read more about ExxpertApps

Stonly

Stonly is a platform for customer service that delivers knowledge when and where people need it. That means it gets used much more often and can handle every case that comes its way. Easily create step-by-step guides, decision tre...Read more about Stonly

Smart Tribune

Smart Tribune’s customer self-service solutions not only put your customers at the heart of the customer service experience but also empower your customer support agents to be more effective at everything they do. It’s simply a sm...Read more about Smart Tribune

AllAnswered

AllAnswered is your team's collective brain. It is an all-in-one knowledge management software that combines the power of Wiki Documentation, Questions & Answers, Workflow and AI Engine. AllAnswered uses Wiki pages to document ex...Read more about AllAnswered

fabriq

Fabriq is a digital shop floor management solution for the manufacturing industry. It streamlines operations for manufacturers seeking to leverage Industry 4.0 technologies. Fabriq caters to manufacturers across defense, luxury, c...Read more about fabriq

Theum

Theum is using existing document-based knowledge for boosting business productivity and speed. The processing of business tasks in companies today usually requires extensive research. The required knowledge is typically not to b...Read more about Theum

orgavision

orgavision is a Quality Management Software (QMS) solution that allows users to review, and publish QM manuals in compliance with industry standards. It enables effective knowledge sharing between teams and improves collaboration ...Read more about orgavision

BoostHQ

BoostHQ is a cloud-based knowledge sharing solution that caters to midsize and large businesses and lets users share links, files and discussions. Key features include multimedia file sharing, search tools, social engagement featu...Read more about BoostHQ

Helpfruit

Helpfruit is a first-line self-service solution that answers customer questions via the channels they prefer – AI chatbots (web, Instagram, Facebook, WhatsApp, Slack and Teams) and help knowledge base. Escalate to live chat, if ne...Read more about Helpfruit

Optify

Optify is a leadership development management and customer engagement solution that enables companies to manage and deliver scaled coaching and development programs. The platform is flexible enough to serve your business as it ne...Read more about Optify

Lucidea Integrated Library Systems

Lucidea Integrated Library Systems is a suite of two applications that helps businesses streamline library automation and knowledge management processes. Designed for multinational branches as well as agile libraries, the software...Read more about Lucidea Integrated Library Systems

IBM Enterprise Content Management

IBM Enterprise Content Management (ECM) is a software suite that can capture, protect, activate, analyze and engage with content, both structured and unstructured. It is suitable for companies with more than 100 employees and is s...Read more about IBM Enterprise Content Management

Qatalog

Qatalog provides one search bar for your business that helps teams find information, get answers and work faster. The workplace today is a complex web of data, tools, and platforms. Navigating the business information maze becom...Read more about Qatalog

Twine

Twine is a cloud-based intranet solution that offers news and blogs, groups, people directory, knowledge library, file manager, calendar, surveys and workflow builder. Twine’s knowledge library allows users to create content ...Read more about Twine

4.4 (9 reviews)

PHPKB

Accelerate the power of a knowledge base with PHPKB. Create and manage knowledge base documentation effectively to increase productivity, reduce support tickets, improve user experience and scale customer support operations. Reli...Read more about PHPKB

4.3 (9 reviews)

Centralpoint

Centralpoint, by Oxcyon is featured in Gartner’s Magic Quadrant for Digital Experience Platforms is a Microsoft based technology which be installed either on-premise or in the cloud. It is an N-Tiered, highly scalable, roles based...Read more about Centralpoint

4.6 (8 reviews)

Inkling

Inkling is an employee training platform that revolutionizes how organizations engage frontline workers. We redefine mobile learning, granting immediate access to vital training and resources that enhance customer interactions. Th...Read more about Inkling

4.5 (8 reviews)

Talexio

Talexio is a flexible and cloud-based HR software solution that gives HR professionals the power to manage their internal human resources. With Talexio's highly-secure, scalable, and easy-to-use system, users can automate all of t...Read more about Talexio

4.4 (8 reviews)

WoodWing Scienta

Scienta is an enterprise information management solution that helps companies organize, access, and utilize existing data, documents and knowledge. It caters to large organizations across various sectors, including finance, health...Read more about WoodWing Scienta

4.8 (8 reviews)

WorkHub Tasks

WorkHub Tasks is an advanced task management solution that harnesses the power of AI to simplify workflows and promote teamwork across an organization. With its robust user roles and data privacy features, it provides a secure pla...Read more about WorkHub Tasks

5.0 (8 reviews)

Methodologee

Methodologee is a business management solution designed to help organizations create, view, update and share key business processes and procedures with formatted text and visuals such as screenshots, videos, flowcharts and more. ...