Used by over 20,000 global companies, Zendesk has made a name for itself as a sophisticated, yet simple Web-based help desk solution....Read more

SysAid is a cloud-based IT Service Management, service desk and help desk solution that helps users in businesses of all sizes across various industries resolve technology-related issues. Key features include help desk automation,...Read more

BOSSDesk is a fully integrated ITIL based Service Desk/Help Desk and IT Asset Management solution available for both Cloud and On-Premise. It incorporates an award winning user-friendly interface and a powerful Service Catalog. BO...Read more

SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITSM) functionalities. SolarWinds Service Desk offers comprehensive service desk functionality that helps businesses...Read more

Founded in 2003, Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams. By combining the comprehensive power of enterprise-level software with the flexibility of a ...Read more

C2 ATOM is a cloud-based IT service management solution that helps users manage and automate requests, assets, and tasks. Service desk features are built around filtered service catalogs and can be customized to meet the specific ...Read more

Freshdesk simplifies customer support by centralizing all customer interactions into a single, affordable, Web-based solution. Phone calls, emails, Web chats and even social media outreach is fully supported in this solution....Read more

Document360 is a cloud-based help desk solution that enables users in businesses across various industries to create, collaborate and publish self-service knowledge bases for their products. Features include content management, gu...Read more

Support Hero is a cloud-based knowledge management solution that helps users create informative articles/tutorials and improve customer satisfaction. Key features of this platform include private content, SSO, statistics down to t...Read more

Capacity is a cloud-based help desk and knowledge base solution that utilizes AI-powered automation to enhance workflows and business processes for finance, insurance, manufacturing, software and education industries. Capacity's c...Read more

Centralpoint, by Oxcyon is featured in Gartner’s Magic Quadrant for Digital Experience Platforms is a Microsoft based technology which be installed either on-premise or in the cloud. It is an N-Tiered, highly scalable, roles based...Read more

Jira Software is a business process management tool used by agile teams to plan, track and release software. Jira Software supports Scrum, Kanban, a hybrid model or another unique workflow. Jira enables users to create projec...Read more

Wix is a cloud-based landing page solution that helps users create and manage websites. The solution provides multiple templates with video backgrounds, fonts and animation. It allows users to customize the website with their own ...Read more

Microsoft SharePoint integrates seamlessly with an organization's existing software solutions, allowing users to easily find, access and analyze up-to-date critical business data. It increases collaboration across the company....Read more

monday.com, an award-winning collaboration and project management platform, helps teams plan together efficiently and execute complex projects to deliver results on time. monday.com team management and task management tool allows ...Read more

Confluence is a project management solution that enables organizations to create, collaborate, organize and review project documents. The system offers both cloud-based and on-premise deployment. Confluence’s editor feature a...Read more

Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer support tickets, a customer support portal, contract management and report creat...Read more

LiveAgent is an online live chat platform for e-commerce businesses at the small and midsize level. The platform offers live chat application, ticket management, online self-service portals and change and license management, all a...Read more

Built on the powerful Salesforce1 Platform, Service Cloud is a robust and user-friendly customer service solution that allows companies to engage customers and deliver exemplary customer service from anywhere....Read more

Yammer is a private cloud-based social network that enables employees to collaborate across departments, locations, content and business applications. It is suitable for businesses of all sizes. Yammer is available either as a sta...Read more

Bitrix24 is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions, ...Read more

Notion is a digital workspace that lets small to large businesses streamline and manage notes, tasks, projects, records, calendar and more. Key features include portfolio tracker, designer templates, database management, documenta...Read more

TalentLMS is the LMS built for training success. Designed to get a yes from everyone, its where great teams, and companies, go to grow. With an experience thats fully customizable and easy to manage, teams embrace training while f...Read more

Freshservice is a powerful IT Service Management solution from Freshdesk. This cloud-based system frees IT departments from clunky, server-based solutions, offering on-the-go mobility, powerful features, and flexible pricing....Read more

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution that unlocks high-velocity teams. IT is in the midst of rapid transformation to build capabilities that enable quick delivery ...Read more

Flowlu is a cloud-based customer relationship management (CRM) solution designed for businesses of all sizes across various industries. The solution enables teams to manage processes from lead generation to sales. Flowlu offers va...Read more

SAP Litmos is a cloud-based continuous learning platform that unifies learning management, the extended enterprise, prepackaged content and a content management system to meet organizations’ training needs. SAP Litmos is SSAE 16...Read more

Trainual is a cloud-based learning management system. The solution serves various industry verticals and allows organizations to automate training and onboarding process. It helps in organizing training modules in a centralized sy...Read more

KnowledgeOwl is a cloud-based knowledge management solution that is suitable for businesses of all sizes. It is industry agnostic and is most useful to human resources (HR) and customer service departments. Core features include k...Read more

Bloomfire's full suite of features help companies create and implement effective training practices. With complete mobile capability and an emphasis on being user-friendly, Bloomfire is a sleek and intuitive CRM solution....Read more

Quip is a cloud-based project management and task collaboration solution that help users work together and communicate without emails. Users can create and edit spreadsheets, documents and checklists in the system, and team member...Read more

HelpCrunch is a customer communication platform combining live chat, email marketing automation and a help desk in one solution. The solution helps support, sales and marketing teams to acquire, convert leads and support their cus...Read more

Help Scout is a cloud-based help desk solution that helps small businesses and small teams manage their customer relationships. Help Scout is designed to look like a personal email. There are no ticket numbers, case numbers o...Read more

ServiceDesk Plus allows help desk and IT management staff create, access and resolve requests with a high degree of process automation. It includes project and contract management solutions as well as features for ITIL....Read more

livepro is a purpose-built cloud knowledge management platform for staff, customers, and partners. livepro offers the ability to view business knowledge as decision trees and process guidance, as well as articles. Everyone in the ...Read more

MangoApps is a unified employee experience platform that combines intranet, training, teamwork, and content management into a single dashboard and workspace. Our user-friendly, infinitely customizable approach fits into the way yo...Read more

Caspio is a cloud-based, no-code, application development solution for organizations of all sizes. The platform is suitable for industries such as health care, media, government, education, nonprofits, consulting, churches and com...Read more

Gist is a cloud-based help desk platform that helps small to large enterprises manage customer queries and streamline communication with leads. It enables users to embed chat widgets into business websites and customize greeting m...Read more

Yonyx is a cloud-based solution designed to help call centers and customer service businesses create and manage interactive guides for technical support, telemarketing, lead qualification, compliance and other processes. The platf...Read more

Service Hub is a cloud-based customer service platform designed for small to large businesses manage contacts, requests, deals, appointment schedules and more. Key features include reporting, lead generation, marketing automation ...Read more

Paperpile is a knowledge management solution that helps businesses access, read and annotate texts across the research library. The platform enables administrators to add bibliographies and citations across Google Docs. Managers...Read more

SkyPrep LMS is a cloud-based learning management solution that offers a platform to training administrators for creating, managing and selling training courses. Key features include custom branding, automated learner enrollment an...Read more

eXo Platform is a digital workplace solution that allows businesses to connect, engage, empower, and reward teams. eXo Platform is a holistic solution that combines social, collaborative, gamification and reward features to e...Read more

Yext is a hosted search-as-a-service platform that empowers businesses to build frictionless digital experiences wherever consumers look for answers. At the foundation of our platform is a Knowledge Graph, a brain-like database t...Read more

RFPIO is a cloud-based response management platform and the industry's first AI-enabled solution, trusted by global organizations to share knowledge, collaborate, and digitally transform their response processes.Through bi-directi...Read more

Pobuca Connect is a cloud-based contact management application that lets businesses store and share contacts. The solution connects multiple, overlapping and non-connected business contacts into one unified company address book. ...Read more

HappyFox is a unique system designed to simplify and streamline the client support process, with a ticket organization feature that lets client support members sort requests according to priority, improving response times....Read more

Shelf: The Future of Contact Center Knowledge The pandemic has left most consumers with a sense of social isolation, and little patience. For agents on the front lines – it’s important to arm them with the knowledge they need in ...Read more

Guru organizes information and makes it accessible everywhere you work, keeping your teams connected, confident, and engaged. With Guru, information flows seamlessly through your organization, cutting through meeting and chat fati...Read more

Tribe is a cloud-based community platform designed for enterprise-grade customer communities. Key elements include complete customization, embeddable widgets, modern design, comprehensive API, gamification, analytics, powerful mod...Read more

Thought Industries offers a cloud-based customer training platform designed to suit the needs of business across multiple industries including software, manufacturing, professional training, continued education, continued medical ...Read more

Helpjuice is a cloud-based knowledge base management solution suitable for businesses of all sizes and in any industry segment. It includes applications for the creation and management of both internal and external knowledge bases...Read more

Salesforce Community Cloud is a cloud-based enterprise community platform that enables employees, partners and customers to connect at a single location. It allows users to collaborate and share their ideas and content with each o...Read more

UserVoice is a product feedback management solution that collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback for product teams. With a customizable feedback portal, in-a...Read more

Zoho Connect is a cloud-based project collaboration tool designed for businesses of all sizes across various industries. It allows users to build an enterprise social network so that colleagues can collaborate and connect on proje...Read more

Groove is a cloud-based help desk software for small businesses. It helps companies to communicate with their customers via email, live chat, social media and phone calls. Key features include ticketing, live chat, knowledge manag...Read more

Vanilla is a cloud-based community management solution for consumer goods, financial services, gaming, media and publishing and technology. The solution helps organizations engage members, create discussion forums and gather ideas...Read more

Stack Overflow for Teams is a knowledge sharing and collaboration tool designed to assist businesses in streamlining processes related to document editing, gamification, user tagging, and more. Stack Overflow's Q&A answer module a...Read more

Create step-by-step, interactive tutorials that are shareable in multiple formats in a matter of minutes. The iorad software offers users to train employees on how to use the different features and also provides guided tutorials ...Read more

Reamaze is a cloud-based help desk and customer messaging solution that helps businesses support, engage and convert customers using a single app. It’s suitable for businesses across industries such as higher education, retail, fo...Read more

EduBrite is a cloud-based learning management platform that provides training tools for businesses and educational institutions. The software is best suited for individual educators, team leads, continuing education providers and ...Read more

Specifically designed to simplify channel partner sales rep training, TechScholar is the simplest tool for busy Sales and Marketing Executives to onboard new reps and deliver up to the minute product knowledge to a geographically ...Read more

Alloy Navigator is an IT service and asset management solution that enables organizations of all sizes to manage their IT operations. This solution offers a fully integrated help desk, network inventory, knowledge base capabilitie...Read more

Clinked is cloud-based portal software for businesses, which enables teams to collaborate, manage projects and share files. Key features include a search tool, third-party application integrations, task management, file sharing an...Read more

UTrakk is an advanced DMS (Daily Management System) that helps managers boost their impact in delivering their roles, with a focus on improving both competitive performance and employee experience. Designed for intensive use, U...Read more

Schoox is a cloud-based social eLearning solution that helps companies deliver employee training, development and certification courses. Available online or via mobile app, Schoox allow users to create custom-branded academie...Read more

Jive Interactive Intranet is a cornerstone of the modern digital workplace, a central hub for internal communications, employee collaboration, organizational knowledge, documents and more. Many leading companies worldwide rely on ...Read more

SocialChorus is a workforce communication platform for enterprises. It provides a single place to conduct major communication activities including planning, creating, publishing and monitoring employee communications. It helps man...Read more

Speakap is a cloud-based employee engagement solution that assists small to large organizations with employee profile creation and team management. Its key features include custom branding, file sharing, private messaging and docu...Read more

Axero is the leading intranet software that unifies teams, accelerates growth, increases productivity and unites employees. With easy-to-use features, integrations with the most on demand systems, and a beautiful, modern interface...Read more

FileHold Enterprise is a document management solution that helps large organizations to transition to a paperless work environment. FileHold can be installed on premise or on a secure private or public cloud. Features include...Read more

Teamwork Spaces is a knowledge management software designed to help businesses in the education, finance and other sectors collaborate with teams to build and share content with clients. Administrators can include images, diagrams...Read more

LumApps is a cloud-based employee experience platform for Google Cloud Workspace and Microsoft 365 that offers tools for managing and sharing employee information, social feeds and collaborative workspaces. The solution enables c...Read more

UseResponse is a Cloud-based and Slef-Hosted customer support solution that provides users with customer service tools and customer feedback solution. It features a Help Desk Ticketing Solution, Feedback Community System, Knowledg...Read more

Deskpro is a customer service solution that caters to businesses of all sizes across various industries such as information technology (IT), education, gaming, retail and more. Key features include a self-service portal, known iss...Read more

Slab is a knowledgebase and collaborations management solution designed to help businesses create a database of documents, policies and procedures, articles, employee handbooks, guidelines and more. Organizations can modify, remov...Read more

If you’re ready to switch to a cutting-edge intranet to deliver a better employee experience – where communication is a two-way street – and build a culture free of silos, Igloo may be the perfect answer. Igloo’s communications-fo...Read more

Citavi is an all-in-one scholarly note-taking and reference management solution. It helps researchers organize, collaborate, take notes, and write/manage citations - all within one platform. Citavi can be used by individual resear...Read more

Slite is a note-taking and knowledge management solution that helps team members collaborate on projects, brainstorm ideas, create notes, share files, and more on a centralized platform. It allows staff members to track document v...Read more

AnswerHub is an online developer community solution available for deployment either in the cloud or on-premise. It is suitable for midsize businesses to large enterprises across various industries. AnswerHub enables team coll...Read more

SmarterU is a cloud-based training course design and learning management system (LMS) for organizations of all sizes. The solution offers a wide library of video courses which can be used to train professionals in multiple sectors...Read more

User.com is a full-stack marketing automation platform that converts visitors into satisfied and loyal customers. The application allows you to gather information about prospects and communicate with them via live chat through cha...Read more

Clipicious is a collaboration tool that helps businesses of all sizes in education, sales, accounting, law and other industries collect, organize, annotate and share information from a centralized platform. Professionals can save,...Read more

HelpSite is a cloud-based solution that helps businesses create and build customizable knowledge bases and FAQs to resolve clients' queries. Using the platform, customers can receive automated suggestions about suitable articles a...Read more

Malcolm! is a forms automation solution that helps small to large businesses in healthcare, education, facilities, finance, human resources and other industry segments streamline processes related to workflow creation, document ve...Read more

Nuxeo helps enterprises build and modernize content management applications to tackle the content issues of today with a low-code development approach. As a cloud-native content services platform, Nuxeo leverages secure cloud tech...Read more

MyHub is a cloud-based intranet and knowledge management solution that is suitable for businesses of all sizes. It is industry agnostic and serves clients globally. The key features of MyHub are intranet setup and management, site...Read more

SeamlessDesk is a cloud-based help desk solution that lets customers create tickets to address issues. Key features include time tracking, ticket management and agent inbox management. SeamlessDesk’s ticket submission form he...Read more

Happeo is an intranet software focused on improving internal communications. It integrates exclusively with G Suite and provides users with content management capabilities, employee engagement analytics, permission management and ...Read more

Elucidat is a cloud-based e-learning course authoring solution designed to speed up team production for high quality learning at any scale. With Elucidat, users are able to create and customize courses, control and secure content ...Read more

IdeaScale is a cloud-based idea management platform that manages all processes of idea innovation via crowdsourcing, from launching ideas among community members to collating feedback, review and final implementation. Key fea...Read more

Elevio is a self-service support and customer education platform that helps users create and manage a knowledge base. It offers built in content management tools, and users can also import existing knowledge base content. The...Read more

ProcedureFlow is a cloud-based knowledge management solution. The solution converts organizations’ processes and information into an accessible management tool to be used by employees. Key features includes data flowcharts, title ...Read more

Genesys DX (formerly Bold360) is a cloud-based live chat platform that allows users to communicate and manage reports online. Genesys DX’s key features include live chat, messaging, mobile engagement, agent productivity manageme...Read more

Planio is a cloud-based bug tracking and project management solution that enables users to process incidents, manage workflows and build a central database for document management. The solution tracks issues and bugs during softwa...Read more

XWiki is a "Knowledge Management and Collaboration" specialized platform, with a focus on answering more complex knowledge management needs such as knowledge base, intranet/extranet, website, procedures, and more. Suitable for bus...Read more

Knowledgebase is a cloud-based help desk (HD) software solution. This product offers help centers and guides for both customers and employees, and it is suitable for businesses of all sizes. With Knowledgebase, users can crea...Read more

Planbox Innovate is an idea management tool designed for teams across all industries. Key features include a configurable setup centered around a four-level structure: initiatives, projects, items and tasks. Users can create ...Read more

Waybook turns documents, processes, and know-how into effective and organized onboarding, training, and reference materials. This solution was designed by process experts to help businesses stay organized. The easy-to-use interfac...Read more

Honey is a reinvention of the corporate intranet, designed specifically for fast growing teams. With Honey, companies are able to maintain a highly engaged employee culture, even as headcount grows exponentially. Founded at an aw...Read more

BlueVolt is a cloud-based channel learning and readiness solution. Its design combines a learning management system with a channel marketing network of manufacturers, distributors, buying groups, associations, retailers, and contr...Read more

Wix Answers is the next-gen customer support solution, ready right out-out-of-the-box, with all the tools to deliver great customer care. Agents support customers from a single workspace, enabling efficiencies across all channels....Read more

Archbee is a knowledge management software designed to help small businesses create and publish architecture diagrams, developer guides and other technical help documentation. Administrators can utilize the drag-and-drop interface...Read more

Docsie platform helps businesses analyze how customers interact with documentation and provides insights on how to improve them. Using documentation made in Docsie, customers can find relevant knowledge about products and improve ...Read more

KMS Lighthouse is a cloud-based knowledge management solution designed for businesses in many industries including banking, insurance, retail, healthcare, and others. It provides access to relevant product and procedure informatio...Read more

SABIO is a cloud-based knowledge management solution designed for businesses of all sizes. The solution caters to multiple segments including customer service, sales, marketing, field services, human resources and IT. Key features...Read more

Method Grid is a knowledge and business process management software that enables businesses to create and manage team playbooks and processes on a centralized platform. It is a flexible simple grid platform that allows staff membe...Read more

A Modern B2B Helpdesk CRM Software. Supportbench is a state-of-the-art Customer Relationship Management Software. We specialize in helping you build loyalty and customer retention through our seamless comm...Read more

Knowledge Center is a cloud-based knowledge management solution that allows call center businesses to create a central knowledge repository for their agents. The solution caters to multiple industries such as automobiles, FMCG, sp...Read more

Forumbee is a cloud-based community and discussion forum-creation platform that supports social sharing, mobile moderation and a knowledge base. It features branding and design, discussion forums, Q&A forums, feedback forums and p...Read more

PeerBoard is a plug-and-play community solution, which helps groups, clubs, startups, marketplaces and businesses create discussion forums to facilitate communication across members, customers and peers. Managers can segment conte...Read more

Elium is the leading European knowledge-sharing solution, bringing together collaboration and knowledge. It allows organisations to capture, structure and access knowledge to help make the right decision and generate impact. Integ...Read more

TOPYX is a cloud-based learning management system (LMS) that features social learning tools. It provides organizations with access to formal training with informal learning. It is suitable for enterprises, government institutions,...Read more

Leading client portal solution that is designed for modern businesses. With Portal, you can let your clients login on your website and give them one place for files, eSignatures, payments, messaging, intake forms, and more. Your c...Read more

"WorkTogether is an intranet tool available only in Italian. It allows Italian companies to create and design digital workspaces. The app is mostly used by larger banking companies with over 100 employees. It allows business leade...Read more

ShareNet Asset Management is a cloud-based IT asset management solution that helps organizations control assets. The platform can be accessed via a mobile application that updates IT departments about the current location, status ...Read more

OnScreen step by step walkthroughs to help business users complete any task live in any application. Business process guides created in minutes by power users or trainers. Trusted by top Enterprise organizations to improve trainin...Read more

PICC Software is a turnkey augmented intelligence solution which makes individual, collective and artificial intelligence work in symbiosis to unlock value creation at all levels of your organization. With PICC Software, your peo...Read more

Tervene supports organizations' daily operations control. Our connected worker platform empowers frontline teams and top management to reach operational excellence with stronger daily management, collaboration and problem-solving ...Read more

évolt is a collaborative platform that helps teams and organizations to become user-centered in every aspect of their work. It provides a suite of specialized applications and tools to change the way teams think and build their pr...Read more

ProNavigator's knowledge management platform–Sage–is purpose-built for insurance and used by more than 100 insurance organizations to store, manage and search business-critical information in a single platform. Sage uses advancem...Read more

ComAround Knowledge is a cloud-based knowledge management system. Key features include a knowledge library, language translation, screen recording and multiple search options. ComAround users have access to a library where th...Read more

ProProfs Training Maker is a cloud-based learning management system (LMS) designed for businesses of all sizes that offers course authoring, assessments, certification management, a gradebook and e-commerce functionalities within ...Read more

Intellum is a personalized learning management system that enables businesses to create, manage, track personalized learning experiences to engage and educate customers, partners, and employees. Intellum provides one centralized l...Read more

Facilitate workforce excellence through digital standard work. The SwipeGuide platform and apps empower manufacturing and field service companies to improve operational knowledge and performance across sites, lines, and teams. O...Read more

Now part of Enghouse Interactive, SmartSupport Knowledge Management Solutions is a plug-and-play knowledge base solution that caters to businesses of all sizes across various industries. The solution lets users streamline customer...Read more

Anaek OfficeAmp is a simple friendly chat-based HR System creates a collaborative and efficient workplace. OfficeAmp helps office managers and admins manager and run an efficient workplace. OfficeAmp enables employees to use one l...Read more

Deepser is an ITSM software that allows businesses to manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scal...Read more

Universal Knowledge offers modules such as knowledge management, web self-service, call center, help desk, and customer service. The system can be deployed either on-premise or web-based, and it's compatible with many devices. ...Read more

Answerbase is a solution for mid-size and enterprise-level companies looking for marketing automation and analytics, customer service and support and social CRM. Customer service and support module allow companies to solve their c...Read more

CALVI Insight is a cloud-based telecom expense management and electronic billing solution. The solution helps users prepare invoices and notifies customers when their invoices are ready. It can also be accessed on mobile devices, ...Read more

Smart Tribune’s customer self-service solutions not only put your customers at the heart of the customer service experience but also empower your customer support agents to be more effective at everything they do. It’s simply a sm...Read more

AllAnswered is your team's collective brain. It is an all-in-one knowledge management software that combines the power of Wiki Documentation, Questions & Answers, Workflow and AI Engine. AllAnswered uses Wiki pages to document ex...Read more

Inbenta is a 4-module Conversational AI Platform that simplifies and automates customer communications. With its powerful NLP technology, the platform is able to understand human language and return the appropriate content whene...Read more

IBM Enterprise Content Management solutions are a collection of intelligent, industry-specific systems to manage raw data. Many applications are offered standalone, and companies can choose their preferred deployment. ...Read more

HighQ is a cloud-based solution for law firms streamlining collaboration, legal operations and client management. HighQ connects your teams and improves your ability to serve clients in a meaningful way. On a unified, secure, and ...Read more

BoostHQ is a cloud-based knowledge sharing solution that caters to midsize and large businesses and lets users share links, files and discussions. Key features include multimedia file sharing, search tools, social engagement featu...Read more

keelearning provides a personalized learning management system (LMW) that can be played out on the go. The application supports multilingual translations and content. The learning management system comes with a quiz function wit...Read more

Twine is a cloud-based intranet solution that offers news and blogs, groups, people directory, knowledge library, file manager, calendar, surveys and workflow builder. Twine’s knowledge library allows users to create content ...Read more

Standuply, built for Slack, is a knowledge management solution that helps businesses set up team-specific Q & A systems to optimize overall employee productivity. It allows team leaders to conduct text, video, and audio-based team...Read more

Methodologee is a business management solution designed to help organizations create, view, update and share key business processes and procedures with formatted text and visuals such as screenshots, videos, flowcharts and more. ...Read more

Helprace is a cloud-based customer relationship management (CRM) solution that helps businesses manage interactions with existing and potential customers. The solution features a personalized help desk (HD) and user feedback porta...Read more

InSided is the leading customer community platform for Customer Success teams at B2B SaaS and subscription-based companies. We are the only community platform built specifically for B2B SaaS. Our customer community platform help...Read more

A fit for mid-size and enterprise-level companies, Remedy provides a service management platform that provides an open API, allowing businesses to integrate the system with almost any existing platform....Read more

Tallium is a cloud-based professional services automation (PSA) software solution. Key features include modules for project, knowledge, document and resource management. Tallium’s goal is to facilitate knowledge-sharing, cont...Read more

Connotate is a data extraction platform, which allows businesses to automate the data extraction processes and gain real-time visibility across various websites using a point-and-click-interface. Primarily catering to information ...Read more

Knowmax is a knowledge management solution designed to help call centers of all sizes improve communication between customers and the brand using visual guides, device simulation and other self-learning modules. The centralized pl...Read more

Onna is a platform for real-time search across multiple repositories that aids in eDiscovery and finding high-value items across legal departments. It offers collaboration, document sharing, reporting, compliance management and ke...Read more

MyTalk is a web SaaS and cloud-based community system which helps businesses create their own community. The community will help in improve client experience, convert potential customers and minimize support costs. Customers who a...Read more

Advisor is a help desk solution designed for midsize and large enterprise businesses. It helps users with issue management, knowledge base maintenance and customer self-service via a public portal or direct feedback surveys. It is...Read more

Breakout is a cloud-based business process management (BPM) solution that enables organizations to create workflow automation. It can be used in a range of business functions such as customer onboarding, employee onboarding, purch...Read more

Lessonly Knowledge (formerly Obie) is a cloud-based helpdesk solution that helps midsize to large businesses capture and manage knowledge and documentation from various interfaces on a centralized platform. It enables teams to col...Read more

KronoDesk is a cloud-based customer support solution that provides help desk ticketing, customer support forums and an online knowledge base in a single integrated suite. The solution can be deployed on-premise or hosted in the cl...Read more

Inkling Collaboration is a cloud-based field service solution that caters to organizations with remote workforces. Key features include task management, group messaging, completion tracking and issue resolution. Inkling Colla...Read more

With WBI, your knowledge management becomes very easy. The software, which can be operated intuitively, was developed from the pragmatic WBI method and facilitates all knowledge management processes in everyday work. Time-consumin...Read more

LinkFacts has teamwork tools for chatting, brainstorming, and sharing knowledge, ideas, and documentation. It can meet specific user requirements as the platform is fully customizable. The app is suitable for journalists, students...Read more

RightAnswers is a cloud-based knowledge management solution that enables organizations to create, store and manage information related to operations, processes and more in a centralized repository. It enables businesses to provide...Read more

Elqano is a cloud-based knowledge management integration platform that allows businesses to collect, categorize, store and share business knowledge with employees and individuals outside an organization. It is suitable for industr...Read more

Knowliah is a cloud-based legal case and knowledge management solution that allows enterprise-level law firms and corporate legal counsel to effectively manage and organize matters and unstructured information/knowledge for improv...Read more

Lessons Learned Database from Secutor Solutions is a cloud-based knowledge and project management solution that helps businesses capture experiential knowledge from key projects, operations and events. The solution helps businesse...Read more

Halp is a cloud-based information technology (IT) service desk solution that helps small to large enterprises resolve employee queries with an internal ticketing system. The centralized platform comes with a workflow engine, which...Read more

faqtAgent by Synthetix is a cloud-based multichannel self-service customer service solution for call center agents. Suitable for organizations of all sizes, its self-service feature enables customers to quickly and accurately answ...Read more

Plek is a cloud-based social intranet platform that enables businesses, healthcare organizations, nonprofits and governments to streamline processes related to crisis communication, employee engagement, team collaboration and more...Read more

Cronycle is content curation, collaboration, distribution and sharing tool designed to assist businesses with research and content discovery, made with recommended sources such as related topics, RSS and experts on Twitter. Users ...Read more

Axiell Collections is an online and on-premise solution designed to help art galleries, museums, libraries, and educational institutions prepare catalog and manage collections. Features include remote access, reporting, event plan...Read more

UniCourt is a leader in making court data more accessible and useful. It offers Legal Data as a Service (LDaaS) via APIs, providing Fortune 500 companies and AmLaw firms bulk access to legal data for business development and intel...Read more

Coveo Relevance Cloud is an artificial intelligence (AI)-enabled solution that helps businesses across finance, manufacturing, telecommunications and other industries manage enterprise search and customer service operations. The a...Read more

Sugester is a knowledge management software designed to help businesses manage service tickets and interact with prospects. The platform enables administrators to maintain detailed call logs and set up a voice-over-IP telephony sy...Read more

E-Service Suite from Epiphany is a cloud-based solution for NetSuite that helps users manage field service operations. Key features include map dispatching, contact management, billing and invoicing, inventory management, work ord...Read more

Contabulo is a cloud-based knowledge management solution. Key features include board systems, information cards and access controls. The solution can be used for project planning, data management, team collaboration and content ma...Read more

MindTouch offers enterprise-grade, AI-powered knowledge management solutions for mid-size organizations and large global enterprises that want to increase customer lifetime value. The company’s knowledge management platform was de...Read more

adenin TECHNOLOGIES has designed IntelliEnterprise for a business's digital workplace. It gives users a competitive advantage by connecting suppliers, customers, partners and colleagues and providing them with information they req...Read more

Cocoom is a cloud-based content generation and knowledge sharing solution designed to help organizations streamline project management and collaboration operations across teams. The platform enables businesses to store documents, ...Read more

Lucidworks Fusion is a cloud-based solution designed to help IT teams manage data discovery through natural language processing (NLP), query intent classification, information clustering and ranking algorithms. Key features includ...Read more

Data Graphs is a cloud-based data management platform (DMP) that helps businesses organize enterprise data and create structured knowledge graphs. Supervisors can organize concepts into multiple datasets, link them using semantica...Read more

Optify is a business management and customer engagement solution that enables coaches and clients to collaborate, manage programs, and track individual progress. It allows program sponsors to gain visibility into survey results....Read more

Lucy is a cloud-based, AI-powered knowledge management solution that uncovers businesses lost or unused information and give workers their time back. Lucy has ability to sort through various formats such as keynotes, images, video...Read more

WordLift is an innovative SEO automation platform designed to build knowledge graphs that helps search engines understand the content that you write and the products that you sell. As you would need a translation to understand a...Read more

Zavanta is a cloud-based solution that helps businesses draft instruction manuals, standard operating procedures (SOPs), policies and more on a unified platform. Professionals can interlink multiple documents and add videos or ima...Read more

Staff.Wiki is the best way to modernize and secure your organization's policies and procedures. For organizations that are security-conscious, use Staff.Wiki to easily port your policies and procedures into one central wiki that i...Read more

Eloquent WebSuite is a cloud- and mobile-based enterprise knowledge management software that helps users manage intellectual resources in a centralized location. The software allows users to store and catalog documents, artifacts,...Read more

NotoWare is a cloud-based process management solution that helps disseminate work knowledge to employees. Employees can find the latest information related to work instructions and new job task details through the solution’s datab...Read more

ThinkOwl is a cloud-based customer service management solution. Key features include multi-channel inbox management, case management, workflow automation and a customer portal. The multi-channel inbox helps users manage custo...Read more

IntelliResponse offers an integrated suite of digital self-service and customer engagement solutions for connecting with both prospective and existing customers. IntelliResponse can support multiple communication channels, includi...Read more

eGain Knowledge Hub is a knowledge management solution that delivers self-service and contact center agent-assisted customer service across omnichannel touchpoints, including the IVR. eGain Knowledge Hub is infused with Artifici...Read more

IQxCloud is a knowledge management software designed to help businesses share organizational knowledge with employees to optimize existing workflows. Key features include built-in course authoring, compliance tracking, content man...Read more

Calls9 Knowledge Plus is a cloud-based knowledge management solution that helps users to share and store documents, carry out searches and chat within teams via desktop or mobile. Knowledge Plus allows users to upload text, v...Read more

NanoNotion is an Azure SaaS application for which a Microsoft office 365 or Azure account is needed. The software allows employees to share ideas and knowledge with others. Additionally, the platform helps managers identify the in...Read more

Golden Research Engine is a cloud-based data discovery solution that helps small to large enterprises retrieve information on queries by accessing the in-built knowledge base. The centralized platform provides administrators with ...Read more

Syracuse by Alfeo is a knowledge management and information governance solution that automates the connection to a company's information sources. It is a unified platform that can centralize all information for easy access in real...Read more

WorkPlan Learning is a simple and smart tool that will grow the value of your business. We have flipped the outdated learning management models with a solution for the new world of work. Learning and knowledge must be collaborativ...Read more

Swarmica is a SaaS tool that makes your support agents utilize their minds for 100% to provide smart, knowledgeable, and fantastic Support! It implements a unique knowledge management methodology in your existing Zendesk environme...Read more

NetSupport ServiceDesk can be integrated into the existing IT infrastructures and enables businesses to monitor, organize, manage and resolve support challenges. Its customizable interface supports both desktop and mobile platform...Read more

Hypernotes is a knowledge management solution that enables businesses to create, share and organize wikis, documentation and other content. The application lets teams view information and share it with colleagues via a unified por...Read more

Verint Knowledge Management is an artificial intelligence (AI)-enabled solution that helps organizations capture and store information about business policies and procedures in a centralized repository. The application allows mana...Read more

ISELO is a knowledge management system to keep your knowledge well-organized at one accessible and searchable place. ISELO assists you to: - Collect / Create Knowledge: Keep interesting content found on the web or upload your d...Read more

Stravito is a knowledge management solution that helps businesses capture and store research and company insights data in a centralized repository. The application allows administrators to categorize content, create operations-rel...Read more

Sharpr is a knowledge management platform that helps businesses capture and store information about market and competitive intelligence insights in a centralized repository. Employees can use the application to search and share co...Read more

Market Logic is a knowledge management solution that helps businesses in finance, CPG, retail, healthcare and other industries generate insights across operational strategies, innovation, marketing and sales processes. It enables ...Read more

Knowledge management solution that inspires success and delivers powerful brand experiences. Imagine your collective knowledge captured in one place, secured, organized, and easy to find. Now add intelligence through machine lear...Read more

SAI Global i2i platform is a completely customizable, secure, cloud-based service covering all your Standards management needs. You can store, manage, retrieve and distribute industry Standards online with ease. With SAI Global's...Read more

Wannadocs is a web-based platform to create and design knowledge bases and product documentation. This software offers features such as: - Content management: Edit with markdown support, content variants, backup & restore, export...Read more

Tridion is an intelligent content platform that connects people, processes, and information through a portfolio of collaborative Content Management, Knowledge Management, and Headless delivery technologies. This platform can be de...Read more

Teamemo is a knowledge management software designed to help businesses collaborate with colleagues to brainstorm, and document ideas and projects. The platform enables administrators to store and access tutorials, documentation an...Read more

Leanbyte is a digital assistance system that provides technical guidance for industrial companies. It allows employees to work efficiently and error-free using digital, multimedia and multilingual work instructions and checklists....Read more

Space offers a centralized workplace solution for collaborative reporting, online meetings, and planning. The interface shows details about meetings, favorite projects, members, code reviews, and teams. Users can chat with other t...Read more

Zoho Wiki is a cloud-based knowledge management solution, which helps organizations create workspaces, build virtual teams and maintain and store information on a centralized platform. Zoho Wiki lets supervisors organize content...Read more

Termi is the next generation of AI chatbot, built for this generation of lawyers. It allows users to search their business applications for the data and documents they need using simple, natural questions. Never get lost in a bad ...Read more

To produce high-quality code daily, software developers must know which best coding practices to apply so that code will be uniform and will require less effort during code reviews. Promyze offers features to involve every deve...Read more

Greenbox is a web-based document management solution (DMS), which helps businesses of all sizes store, manage, track and update documents. Features include recurring reminders, watermarking, commenting, role-based permissions, aud...Read more

Find the best solution in your project, for your company, your team or your joint venture with CBA Compendio, the intelligent knowledge management system in the cloud. Innovative, sustainable, and with maximum benefit over the ent...Read more

With Tandora's knowledge base software users can construct a self help portal and FAQ section for their website. Users can create Multiple Categories to support multiple sections of the website. Easily integrate Knowledge base sof...Read more

Rio SEO® is the leading provider of an all-in-one local marketing platform proven to increase online visibility, grow e-commerce, and drive in-store revenue for enterprise brands worldwide. In today’s competitive, data-driven loca...Read more

Twygo is a 100% responsive, mobile-first learning platform that includes features such as gamification, discussion forums, assessments, and completion certificates. With this platform, users are able to manage employees' competenc...Read more

Workai believes that the digital workplace shouldn't be complicated in use. Employees should easily manage all the functions supporting internal communication and HR processes without IT knowledge or design skills. That will make ...Read more